NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
OUR VALUES IN ACTION
• Care and Compassion • Quality and Teamwork • Dignity and Respect • Openness, honesty and responsibility
Fixed term for 18 months
CTAC Call Handler (Band 2) – various hours
An exciting opportunity has arisen to join the new NHS Borders Primary & Community Services admin hub.
We are looking for enthusiastic and motivated individuals who can work flexibly to answer the telephone, book appointments, greet patients, and support colleagues across the wider Community Treatment and Care service (CTAC).
The P&CS Hub operates Monday to Friday, 08:00 – 17:00.
Various hours are available, from part-time hours up to 36 hours per week.
These roles are based in NHS Borders admin hub at Tweedbank but occasional travel may be required to other admin bases across the Borders.
Training will be provided.
PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early.
Please note: the salary quoted is for full-time hours (37.5 hrs per week). For appointments to part-time hours, the salary will be pro-rata.
NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro-rata for part-time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37-hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period, for which you would be paid, until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact the Hiring Manager.
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