Job Purpose
To assist the Property Services Team in the delivery of the planned capital works and PPM programmes by ensuring all procurement activities and contracts are delivered professionally to time, cost and quality requirements, and promoting and ensuring a positive resident experience.
To provide a range of services to deliver a comprehensive service which includes providing professional advice, advisory guidance and services to stakeholders (internal and external) across all activities covered by the role.
To lead on specific projects, schemes, programmes of work and activities ensuring compliance with corporate policies, statute and regulations and RICS standards.
To lead on specification, procurement and delivery of allocated projects. This includes project management of delivery, management of contractors, monitoring and performance management.
To provide a customer focused service for internal and external customers which is focused on excellent delivery, service improvement and maximising efficiency.
To contribute to the delivery of an effective and focused property service (Housing) for the council.
Job Description
Key Service Related Accountabilities
* Support, assist and drive procurement of works, goods and services adhering to the councils Contract Standing Orders and procurement guidelines, UK legislation and EU regulations where these apply.
* Lead on preparing specifications, procurement and delivery of capital projects. Ensuring all projects have a formal brief, specifications, procurement plans and tender documents, and are robustly managed, in accordance with the contract.
* Have responsibility for allocated capital project budgets, including accounting for known contract expenditure, variations, and Provisional Sum allocation, assisted where required by the Commercial Team.
* Monitor and manage monthly spend and financial forecasting.
* Manage projects or term contracts with an annual value of up to £10m in accordance with agreed budgets, timescales and quality criteria.
* Ensure contractors and consultants are properly briefed, report progress regularly, delivering value for money and resident satisfaction and meet the councils objectives.
* Ensure compliance with policies and procedures and delivery standards for managing the delivery of planned/reactive investment works, compliance and M&E strategy, including compliance with Health and Safety requirements including the CDM Regulations and Control of Asbestos Regulations, Water Hygiene and Electrical Safety.
* Maintain adequate and appropriate records which meet internal requirements and external/legislative requirements.
* Provide regular reports on contract management activities as required, including contract effectiveness, contract compliance and contract performance.
Essential Skills Required
* Ability to manage and motivate a team of support staff as and when required according to the nature, scale and complexity of the works in hand.
* Ability to set objectives and performance measures, monitor performance and provide guidance and support.
* Undertake performance management of staff, contractors and consultants.
* Ability to carry out site surveys in order to draw up accurate scale plans and elevations and to survey existing buildings to identify defects and their likely cause.
* Ability to create and implement project plans for construction works.
* Ability to sensitively negotiate solutions to problems arising with building works.
* Communicate effectively, orally and in writing and ability to give presentations to Committees and other parties as required.
* Ability to write clear and concise reports, letters, briefing notes, conduct meetings and discussions.
* Provide clear explanations of policies, give professional advice and judgment and make proficient logical decisions.
* Deliver an effective customer-focused service and create and maintain effective relationships with all customer groups including the public, elected members, other professionals and bodies.
* Use effective project management techniques for workloads and delivery of work to the required standard and corporate/project timescales including monitoring and reporting.
* Analyse and evaluate technical plans and drawings as well as technical and specialist supporting documentation.
* Ability to give guidance and provide a mentoring role for other members of staff and to contribute to team work and service improvement.
* Use effectively and efficiently standard office computer systems and corporate and specialist technical systems.
* Ability to collaborate with colleagues to share/provide information as required for activities/tasks.
* Ability to be flexible at all times and work under own initiative.
* Positive, optimistic outlook and a self-starter who enjoys a challenge.
* Good analytical and data collection skills with excellent attention to detail and accuracy.
* Able to demonstrate an understanding of diversity and equality requirements around service delivery.
* Ability to deliver a high level of customer service and proactively look for ways to improve the customer experience and tailor information to meet the needs of the customer.
Educational Requirements
* A qualification in a relevant construction, contract or property related subject is desirable.
* Evidence of competence in project management.
* A good standard of general education and evidence of continued professional development is essential.
* Educated to degree level or equivalent in a relevant discipline.
* Professional membership of a relevant professional body eg RICS or CIOB.
* Project management qualification eg Prince, equivalent learning from experience or willingness and ability to attain project management qualifications supported by the Council (Desirable).
* Commitment to continuous professional development.
Why Work for Us
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
To find out more about working and living in Norwich Home | Work in Norwich.
The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK.
We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
* All employees are eligible to join the Local Government Pension Scheme (LGPS).
* Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees.
* In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas.
* Norwich City Council supports its employees through the provision of occupational health and employee assistance support.
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