JOB DESCRIPTION Organisation : London Borough of Waltham Forest Job Title: Support Worker (Days) Salary: £29,346 to £31,074 ( pro rata) Grade: SC4 Contract Type: Permanent Number of Posts: X 12 Working hours per week: Full Time/Part Time Application Deadline: 06/03/2025 Proposed Interview Dates: TBC Reference: 1633 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a welcoming and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have tight-knit and diverse communities. Our work is always resident-focused, insight-led, digitally driven and commercially minded: we're a borough focused on meeting and exceeding the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace wellbeing, skills, progression and diversity. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitmentwalthamforest.gov.uk so we can arrange an alternative application method. Click here for further information on the Human Resources recruitment privacy notice. About the Support Worker role: Our 3 residential Care homes need caring, reliable, vibrant, trustworthy people who have a passion to care for our elderly residents. You will provide practical and emotional support in all aspects of daily living, respecting their dignity, privacy and right to choice. Locations: George Mason Lodge, Leytonstone, - Care home for older people with physical and sensory disabilities, cognitive impairment and people living with dementia Mapleton Road, Chingford - Care home for older people with physical and sensory disabilities, cognitive impairment and people living with dementia Alliston House, Walthamstow - Care home for older people with physical and sensory disabilities, cognitive impairment and people living with dementia. All services are inspected by the Care Quality Commission and rated as GOOD, but we are aspiring to be Outstanding. Working Pattern: Working between 7:00am and 9:30pm, including weekends and bank holidays working as required. >> Click here to download the Role Profile Key Responsibilities: Provide personal care including washing and dressing to our residents. Supporting resident in their daily activities individually or in groups Supporting residents on trips and appointments. Supporting residents to maintain their health and wellbeing. Engaging with residents, respecting their dignity, privacy and right to choice, and build trusting relationships whilst working with them. Record and complete daily record notes residents. Support residents at mealtimes to meet their nutritional needs. Qualifications and Requirements: Applicants should have a relevant qualification such as NVQ level 2 or QCF, or willingness to study for this, and must be able to demonstrate basic IT skills. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. Candidates will be required to do a short written test as part of the interview. Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks For regulatory requirements full employment history from age of first employment, including an explanation for any gaps of employment must be included in the on the online application form. This role is subject to safer recruitment practices as it involves work with vulnerable adults Satisfactory DBS check; Enhanced As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its four equality objectives: promoting equality of opportunity; opposing all forms of discrimination, intolerance and disadvantage; ensuring our workforce reflects the diverse communities of Waltham Forest at all levels; providing fair, appropriate, accessible and excellent services to all. Respecting diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the Council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The Council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you Contact Information: If you have any questions about this vacancy or the application process, please contact Karen Martindale Registered Manager George Mason Lodge karen.walthamforestwalthamforest.gov.uk. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitmentwalthamforest.gov.uk. Equal Opportunities Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy