We are seeking a Senior Claims Manager to join the Property Claims Team of our impressive client. In this pivotal role, you will take the lead in managing claims with professionalism, empathy, and expert knowledge. This is an exciting opportunity to become part of a dedicated team of experienced professionals, playing a key role in guiding clients through the claims process with care and confidence. Based in the Bristol area, the position offers a hybrid working model and the potential for excellent long-term career development opportunities. Key Responsibilities: Oversee the full claims process, whilst working closely with other Managers to ensure service is delivered to the highest possible standard Act as a main point of contact for clients, providing regular updates and support throughout the claims process Coordinate with stakeholders to ensure timely and satisfactory conclusion Address and resolve disputes or escalated claims with professionalism and attention to detail Support and cover the Line Manager in day-to-day tasks Requirements: Strong knowledge of property insurance and CPA claims and principles Proven Domestic & Commercial property experience essential Excellent communication, negotiation, and problem-solving skills Good organisation / time management skills with experience of diary management Relevant professional qualifications (Dip CILA/CII) or keen to undertake sponsored study Benefits : Competitive salary Enhanced contributory pension Bonus scheme and flexible benefits Car purchase and discount schemes If you think you are suitable for this role, then please click 'APPLY' now Recruitment Note Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.