Job Description: We are seeking a dynamic and personable Community Manager to join our growing team at Quintessential Offices. In this role, you will be the first point of contact for our tenants and visitors at The Townhouse, 276 St Vincent St, providing a warm and welcoming atmosphere for all. Your primary responsibilities will include managing the front desk, ensuring smooth daily operations of our centre, and maintaining strong tenant relations. If you are organised, professional, and enjoy building relationships, we want to hear from you!
Key Responsibilities:
1. Responsible for opening and setting up the shared workspace at the start of each day and ensuring its secure closure at the end of the working day.
2. Greet and assist tenants and visitors with a friendly and professional demeanor.
3. Answer emails promptly and accurately.
4. Support the wider team when required with office tours.
5. Manage incoming and outgoing mail and packages.
6. Maintain a tidy, stocked office and organised front desk and reception area.
7. Assist with setting up & coordinating conference room bookings and monthly community events.
8. Handle tenant inquiries and concerns, ensuring they are addressed promptly and effectively.
9. Collaborate with the wider team such as our Maintenance Manager and Directors to ensure tenant satisfaction.
10. Support office administrative tasks as needed.
Requirements:
1. Proven experience as front of house, or similar role.
2. Excellent communication and interpersonal skills.
3. Strong organisational and pro-active attitude.
4. Proficiency in Microsoft Office Suite.
5. A positive approach to problem-solving and ability to work independently.
6. Professional appearance and attitude.
What We Offer:
1. Competitive salary.
2. A supportive and inclusive work environment.
3. Opportunities for professional growth and development.
4. The chance to be a part of a growing office community.
5. Gym & Wellness Facilities.
How to Apply: If you are ready to join a vibrant and dynamic team, please submit your resume detailing your relevant experience and why you would be a great fit for Quintessential Offices. If you have any additional questions on the role please email townhouse@quintessentialgroup.co.uk.
Quintessential Offices is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: £27,000
Expected hours: 8:30am-4:30pm | Mon- Fri
Benefits:
1. Company events
2. Monthly work breakfasts and lunches
3. Free wellness classes & gym access
4. Paid volunteer time
Schedule:
1. Day shift
2. Monday to Friday
3. No weekends
Education:
1. GCSE or equivalent (preferred)
Experience:
1. Customer Service: 2 years (preferred)
2. Administrative experience: 2 years (preferred)
Language:
1. English (preferred)
Work Location: In person | 276 St Vincent Street, Glasgow G2 5RL.
Job Location: Glasgow City
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