Job summary
An exciting opportunity has arisen for an admin assistant to join the District Nursing team.
The role is very varied, interesting and rewarding. The service is very busy resulting in a fast pace working environment.
Main duties of the job
1. Taking telephone calls, transferring to colleagues or taking messages.
2. Data recording.
3. Preparing and emailing letters.
4. Photocopying.
5. Filing/Scanning
6. Dealing with post.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
7. Ensures immediacy of attention to patients/clients/managers
8. Updates documentation/records in a timely fashion
9. Accepts delegated tasks (written and verbal) and acts on them accordingly
10. Maintains high standard of work at all times
11. Reports any difficulties to the appropriate authority
12. Attends relevant in service training and contributes to induction/training of new staff
13. Adheres to Trust Policies at all times
14. Collaborates with others to achieve an effective, efficient and caring service responsive to the needs of the patients/clients
15. Develops personally adopting a questioning and reflective approach to work
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
16. To assist in the general efficient running of sub-specialty offices including typing, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries.
17. To cover for other Band 2 Clerical jobs as required .
18. To act up to Band 3 for short-term absences annual/sick leave .
Person Specification
Qualifications
Essential
19. Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
Desirable
20. NVQ Level 2
21. Additional qualifications in Word Processing or Spreadsheets
22. RSA || Typing or text or word
Experience & Knowledge
Desirable
23. Experience of desk top publishing
Other Requirements
Essential
24. It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role