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Account Director - IQVIA Medical Communications, Reading
Client:
IQVIA
Location:
Reading, United Kingdom
EU work permit required:
Yes
Job Reference:
2995970d1133
Job Views:
87
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Are you an experienced and strategic account handler with a passion for building client relationships and delivering outstanding scientific and patient communications? IQVIA Medical Communications is seeking an Account Director specializing in medical affairs and patient communications. You will have a key role in leading client accounts, developing strategies, and ensuring the successful execution of projects whilst driving business growth.
Who We Are
IQVIA is a global leader in bringing together data, technology, advanced analytics, and human science expertise to help the healthcare industry make better decisions, and ultimately improve patient outcomes. Thanks to our unique position within IQVIA, the Medical Communications division provides offerings that extend well beyond those of a traditional agency to support this mission.
Our tightly knit team includes practice area leads, strategists, project and event managers, operations specialists, plus content and design professionals. Together, we create fit-for-purpose communication strategies and deliverables across the full product lifecycle from clinical development through approval and post-launch.
About the Account Director role
Collaborating with the inquisitive and imaginative minds within the division, the Account Lead will manage a portfolio of customer accounts, working across a wide range of offerings within the IQVIA Medical Communications business, managing high quality project delivery along with new business and account growth.
This role is open to either UK home based or UK hybrid working. Some travel into the offices (Reading and London) is expected as required. IQVIA offers a competitive salary and great benefits, including a profit-related annual bonus, paid leave, and private health insurance.
Key Responsibilities
1. Lead client accounts, fostering strong and enduring relationships to maximize revenue and profitability.
2. Understand client objectives and provide strategic guidance throughout the entire campaign/project lifecycle.
3. Facilitate effective discussions with stakeholders.
4. Drive creative and strategic excellence, pushing clients and the agency towards optimal performance.
5. Drive delivery of projects, responsible for quality deliverables, budget, and time management.
6. Proactively engage with clients to develop annual strategies and identify opportunities for account growth.
7. Conduct regular client health checks, skillfully managing challenging situations with professionalism.
8. Proactively practice cross-sell strategy for relevant new products and programmes.
9. Proactively practice up-selling existing products, supporting growth across multiple accounts.
10. Maintain a deep understanding of the relevant therapeutic landscape pertaining to client accounts.
11. Identify, develop, and convert new business opportunities with existing and potential clients.
12. Support leadership in new business pitches and support the development of proposals and strategic growth.
13. Drive innovative thinking, and lead brainstorming sessions to develop tailored offerings for clients.
14. Work with project management teams to ensure profitability and growth through accurate budgeting, efficient project timeline monitoring, and resource allocation.
15. Ensure compliance with relevant codes of practice, legislation, and industry standards.
16. Manage the performance and professional development of team members, senior review of key account deliverables.
17. Travel to client meetings as required.
Requirements
1. Over 5 years of experience in the healthcare/pharma industry, including senior account manager or account director agency experience.
2. Strong track record of managing client accounts and delivering successful projects within a medical communication setting.
3. Proven track record in medical communications, encompassing experience in various aspects, such as integrated medical planning, content delivery, patient solutions, scientific communication platform, scientific narratives, symposia, webinars, publications management, content development in a variety of formats.
4. Excellent communication, negotiation, and relationship-building skills.
5. Strong attention to detail and a commitment to maintaining high levels of accuracy.
6. Excellent collaborative abilities, working effectively within a team and independently.
7. Curiosity about our business, the industry, and current events.
8. Solid understanding of the industry landscape.
9. Capability to handle multiple projects concurrently and demonstrate strong time management.
10. Strong financial acumen and experience in budgeting and forecasting.
11. Proactive problem-solving skills and an eagerness to seek out information.
12. Adherence to deadlines and the ability to anticipate and address potential challenges.
13. Ability to manage multiple stakeholders effectively across different organizational levels.
14. Demonstrated a proactive, results-oriented mindset.
15. Self-motivation and effective organizational skills.
Join our dynamic medical affairs communication team and make a significant impact on the success of our clients. Apply now to become one of our Account Leads and contribute to the growth and innovation of our medical communications agency.
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