Job Description
Customer Service Coordinator - Hampshire
PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.
The main purpose of the role is to provide customers with a 5-star customer service process and
deal efficiently and effectively with any issues they have.
This opportunity is working for an award-winning nationwide housebuilder.
Job role: Customer Care Coordinator
Salary: £29,000 - £35,000 (Dependant on experience)
Duration: Permanent
Location: Hampshire
Customer Service Coordinator Responsibilities:
* Be the first point of contact with customers
* Answer calls/queries accurately and consistently
* Ensure customer details and communication with customers are accurately recorded on CRM system
* Liaise with Maintenance operatives, sub-contractors, etc
* Meeting customers face to face
Customer Service Coordinator Knowledge and skills:
* Self-motivated.
* Confident with the ability to communicate.
* Organised and ability to prioritise.
* IT skills.
* Experience working in a similar role within the property sector is essential.
To apply please submit your CV and our team will contact you.