A diverse and challenging role that ensures the reception team delivers exceptional guest service, leveraging technology to create flawless experiences.
Work, Grow, and Play at Village Hotel Club, where personality, individualism, and fun come together in lively, modern spaces. We create an environment where guests can work, eat, relax, play, and exercise amidst a lively atmosphere.
As a key member of our team, you will be responsible for:
* Ensuring the reception team is always on point and ready to provide exceptional service
* Interacting with guests to showcase our latest technology and create a seamless experience
* Delivering outstanding guest service through motivation and engagement
* Collaborating with other departments to provide a cohesive and supportive environment
Village Hotel Club offers a range of benefits, including:
* Complimentary Health and Wellness Membership for you and a family member/friend
* Discounts on overnight stays and food and drink purchases
* Excellent training and development opportunities, including our Rising Stars and Talent Academy programmes
* Flexible working hours and a fun, supportive work environment
* Access to our Employee Assistance Programme and range of well-being and healthcare benefits
* Anniversary rewards for key milestones of service and a host of BIG People Days to celebrate and recognize employees
* Enhanced maternity and paternity benefits and pay, Company Pension scheme, Life Insurance, and more
We're looking for someone with:
* An infectious personality
* Initiative to solve problems for our guests
* The ability to motivate and engage others
* A passion for delivering outstanding guest service
Come and be part of something new and special - Work, Grow, and Play the Village Way