Salary up to £32,500 plus Tronc and Benefits
Job Description
THE ROLE:
* To answer any incoming client/colleague queries via phone or email.
* To have a genuine warm and friendly manner over the phone and in person in order to convert enquiries to booked events.
* Have an understanding of budget, targets, and forecasts for your department.
* Maintain accurate client records and build strong relationships.
* Negotiate contracts and packages for both events and groups ensuring we maximise revenue.
* To book visits and show rounds for any prospective clients who may be interested in our venue for their events.
* To liaise closely with the Director of Events and relevant departments ahead of show rounds to ensure they are carried out smoothly.
* To supervise team members, training and act as the point of contact if the Director of Events is not present.
* To liaise closely with the F&D Director, Director of Events, and Executive Chef on a regular basis during the lead up to an event, to ensure the smooth operational running of the event on the day.
* To work to deadlines ensuring all details such as covers, table set up, décor, menu, drinks list, etc are ready in advance.
* To be an ambassador for Nobu.
BENEFITS OF JOINING OUR TEAM:
* 2 Hotel-wide social events a year including Employee Awards night.
* Discounted overnight stays across Nobu properties Worldwide.
* Discounted Pilates classes and Wellness treatments.
* Opportunities to progress within our hotel and the wider portfolio.
* Mental Health First Aiders within the team.
* Access to Hospitality Action.
* Up to 33 holiday days through length of service (25 days for those on 4 on 4 off).
* Cycle to Work Scheme.
* Season Ticket Loan.
* Discounts off all food and beverage.
* Free meals whilst on duty (also beverages including tea/coffee/cold drinks).
* Wellness initiatives.
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
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