We are looking for two enthusiastic and motivated people to join the Acute Medical Unit (AMU) in a job share ward clerk role. person 1- to join the team ASAP, person 2 - from 26th June 2025.
Our admin team is made up of a Team Leader and there are 18 members of our friendly dedicated ward clerk admin staff and 4 patient flow coordinators.
In addition, we have a team of Consultants, doctors as well as clinical nurse managers, nurses and patient flow coordinators.
About the Role
AMU deals with approximately 34,500 referrals per year and is an exciting and stimulating place to work. You will deal with referrals from the GP’s, paramedics and ED, admitting patients onto the ward and dealing with their subsequent pathway through the hospital.
You must have excellent communication and interpersonal skills with a pleasant telephone manner. It is essential that you have the ability to interact with patients calmly, sensitively and efficiently both on the telephone and in person.
You must be able to use your own initiative, prioritising your workload to meet the changing needs of the department, as AMU is a high pressure fast paced environment.
If you feel you are the right person to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you, and would encourage you to arrange a visit to see how the ward clerk role is essential to the unit.
Working Pattern: 21 hours per week. Based on a two-week rolling Rota.
Interview Date: to be confirmed.
For further information please contact: Claire Burnham, Admin team leader. c.burnham@nhs.net
DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE.
Previous applicants need not apply.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
* Salary Band 2: £24,169 per annum pro rata
* Frequency Annual
* Vacancy Reference 185-48361-10355
* Contract Type Permanent
* Closing Date 01 May, 2025
* Job Category Administration
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