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Job Description
The Head of Airport Fire and Rescue Service (AFRS) is a leader who can inspire and motivate the team towards achieving excellence in Fire Service operations.
The role is accountable and responsible for the Fire Service at Heathrow Airport, operating within a licensed aerodrome. The Head of AFRS provides direction to enable the Airport to meet its regulatory, legislative and business objectives to deliver a safe, effective and efficient operational Fire Service that meets the required service standards. They will represent and lead the future of the airport fire and rescue service at Heathrow to external bodies, organisations and regulators.
You will be accountable for a team of approximately 100 and responsible for a P&L of approximately £10 Million per annum, and £22m of assets.
Responsibilities
1. Lead the Fire Service to deliver a safe and efficient plan through the achievement and maintenance of Heathrow Airport and CAA (Civil Aviation Authority)/UK Civil Aviation standards and the reduction of accident/aircraft related accidents against targets to ensure statutory and regulatory requirements are achieved and maintained.
2. Drive a positive and inclusive culture and lead change which has a positive impact on the function and the people.
3. Develop capability of the team, carrying out planned development and learning activities that raise awareness, motivate and build individual capability to accept and adapt to the changing requirements of their roles in order to successfully deliver the business objectives.
4. Work closely with stakeholders, business partners and control authorities to ensure a clear understanding of each others goals and operational constraints and to encourage best practice in order to achieve high standards of service.
5. Identify opportunities to improve efficiency and effectiveness, utilising performance management information to motivate and mobilise the teams to drive continuous performance improvement against KPI service standards.
6. Accountable for carrying out all emergency planning activities related to CAA rules, owning governance, and planning events to anticipate emergency situations.
Qualifications
1. A valid UK driving license and Occupational Health medical check to enable the provision of an Airside Driving Permit, applicable for the role.
2. Experience of compelling leadership and influencing skills in a dynamic environment.
3. Strong understanding of the national training requirements for aviation fire service.
4. Excellent communication and interpersonal skills with the ability to articulate complex issues in a clear and concise manner and ability to negotiate.
5. Proven experience of written and verbal presentation skills; able to present briefings and documents at executive board level.
Ideally you will also have:
1. Project management skills.
2. Ability to analyse and interpret data to inform strategic decision making.
3. Commercial and financial experience.
About Us
Theres something special about working at the worlds most iconic airport. Its sights, sounds, and constant air of excitement provide a unique backdrop to a career filled with opportunities.
Every day, youll discover a world full of fresh possibilities and come home buzzing with stories to tell, as you encounter people from all cultures, nationalities, and experiences.
Join us on that journey and well help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, and backing you to achieve more than you might ever have imagined.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions.
Working location
This is an airport-based position. Every day, you will play a critical role in helping us to give our passengers the best airport service in the world.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger.
About the Team
Theres nothing quite like the buzz youll feel when youre playing a crucial role at the heart of one of the busiest airports in the world.
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