Quest Search & Selection are currently partnering with a global supplier and retailer with a global client base. This global operation focus on souvenir & general merchandise and offer the complete end-to-end solution for all customised requirements. As a HR Operations Manager you will play a key part to oversee and optimise the entire employee lifecycle with a focus of HR system & metrics. The roles & responsibilities of this HR Operations Manager role - Oversee and optimise the entire employee lifecycle and particular focus on employee onboarding. Analyse HR data and metrics to provide insights that guide decision-making and enhance team performance. Manage and enhance HR systems, including Wrike & HiBob. Develop and implement strategies to boost employee satisfaction and retention. To look at strategic projects about automating manual HR processes to improve efficiency and accuracy. While this is an independent role, will collaborate closely with the global HR team and the VP of HR. Deal with top-line ER and HR contract matters within the UK head office (currently circa 100 staff members). Work closely with the senior leadership team and other stakeholders to ensure people operations are aligned with the company's objectives. To be successful in this HR Operations Manager - Ideally having 3-6 years of experience in people operations or HR roles, ideally in a fast-paced global environment. Ideally working as an Analyst, HR Ops, Data or People processing role. Expertise in HR systems, particularly Wrike, HiBob (though other HRIS will of course be considered). Ideally operate or have experience in an Operational, analytical, MI reporting. Comprehensive knowledge of UK employment laws and HR best practices. Having strong Microsoft Office skillset. Exceptional communication and interpersonal abilities to work in a global team. Process focused with strong analytical & logical skillset with the ability to use people analytics to direct strategy. The Benefits of this HR Operations Manager - 25 days holiday Working as part of global HR team will potential travel to New York Hybrid working (3 days in the office -Mon,Tue&Thurs) Free Car Park Flexible working Pension If this roles sounds like you and you have the required experience, please send your cv quoting the reference no. JO-2501-114978 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.