Posting End Date: November 14, 2024 Join John Lewis or Waitrose today If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate. Job Summary: Job Description: At a glance Role Title: Section Manager, Position : Permanent Opportunity Location: Origin Park, London Hours of Work: Full Time, 37.5 Hours, PM 14:00 - 22:00 weekdays, 10:00 - 18:00 Saturdays Salary: The expected starting rate for this role will £36,000, annual (based on experience) This role will attract a potential shift premium of 22.5% of base rate, this is an additional earning of £6,727.50 Annually About the role Our Section Manager will manage a team of Partners reporting directly to a site Operations manager. This is a great opportunity moving into the 2-Person Home Delivery Network. You will need to demonstrate flexibility in working hours in order to fulfil the customer proposition. This role has the duty manager. You will be required to be cross functional across all operational areas within the replace with Customer Delivery Hub including Warehouse and Administration Support and will be expected to act responsibly in line with Corporate Social Responsibility commitments and waste management for your department and site. The successful Section Manager will be responsible for: Ensuring operation adhere to all rules and regulations regarding legal compliance Delivering all operational KPIs in line with Partner, Customer, Profit and ensure compliance in line with all business wide metrics Prioritising workload in line with service level agreements to enable lead-times to be met for both internal and external customers Planning operational resource (daily/weekly) with Partners and agency Developing and maintaining relationships with operational teams to ensure communication channels remain effective Monitoring and analysing department KPIs to look for trends and opportunities to facilitate continuous improvement initiatives within the team Managing Driver requirements such as fuel cards and vehicle keys Ensuring daily communication with Transport, Administration, Warehouse Team Managing day to day running of the Transport office e.g. schedules, conference calls Essential skills you’ll need Previous Management Experience Leadership skills (Ability to guide and encourage employees to achieve the Business Plans) Desirable skills you may have Warehouse management experience Knowledge of transport operations & legal compliance Home delivery experience Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). Once you've submitted an application the next steps of the process, if successful, are likely to include a face to face interview at Origin Park. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please be aware that due to the nature and activities of this role, all successful candidates will have a DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website. We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend that you apply early. For internal partners only - Please view the job outline below using your internal email address: https://drive.google.com/file/d/1k1VgFoKGtnmyNcUbYgSJoL_kWuJ9qJj4/view External Applicants please see job outline attached to the bottom of the JLP Job posting for this role. Pay: £29,900.00 - £44,800.00 Annual Scheduled Weekly hours: 37.5 Worker Type: Permanent Partner Job Level: Partnership Level 8 Hours of Work: Full Time, 37.5 Hours At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview. -