Snr Professional Services Mgr (German Speaker), Amazon Business Professional Services
Job ID: 2921385 | Amazon Business EU Sarl, UK Branch - P97
Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an ongoing effort to fulfill its stated ambition of being earth’s most customer-centric company. Our mission is to become the most known and trusted B2B Solutions Provider for organizations of all sizes across the world by leveraging technology to simplify, innovate, and enable responsible procurement.
To support our business growth, we are looking for a Senior Professional Services Project Manager, fluent in German for a full-time (40 hours/week) individual contributor position. You will work with high potential customers with the most complex requirements within Amazon Business solutions, helping them achieve their business goals for Procurement, Finance, and Digitalization by utilizing Amazon Business. You will lead large-scale projects to analyze, define and implement innovative solutions for our B2B customers.
Key Responsibilities
1. Assess current purchasing processes for customers, evaluating opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance.
2. Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions.
3. Define requirements and scope project for utilizing AB solutions.
4. Oversee program execution including resource requests, project scheduling, and timely delivery.
5. Provide timely, clear, concise, and complete communications to Customer and Amazon Business Leadership where required.
6. Assess project risks, anticipate challenges and manage timely escalations when necessary.
7. Focus on automating service needs for Customers and on more complex engagements, work with Product Management and Technical teams to develop solutions that will increase customer adoption.
8. Ensure each launch prepares the Customer to achieve their targets and adopt Amazon Business as planned, including feature adoption and spend.
9. Relay market needs and requirements back to internal Amazon teams including Product Management, Technical, and Category Management teams.
BASIC QUALIFICATIONS
1. Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent.
2. Experience managing and growing large accounts, product marketing or management consulting roles.
3. Exceptional German and English - Both verbal and written.
PREFERRED QUALIFICATIONS
1. Knowledge of procurement and source to pay methods at small and medium businesses.
2. Experience influencing at all levels within an organization, particularly at the executive level.
3. Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
#J-18808-Ljbffr