Job Title:Careline Manager
Location:London
Reports to:Head of Provided Services
Pay Rate:£28.06 per hour (Umbrella: £35.11)
Shifts:24/7 rota, including out-of-hours, nights, and weekends
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Join Us as a Careline Manager Make a Difference in Adult Social Care
Are you an experienced manager with a passion for delivering high-quality, customer-focused services? Do you thrive in a fast-paced, 24/7 environment where your leadership can directly impact the lives of vulnerable adults? If so, we want to hear from you!
We are seeking a dedicatedCareline Managerto lead our Careline Service in London, ensuring it delivers exceptional support to our diverse communities, 24 hours a day, 365 days a year.
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Your Role
As the Careline Manager, you will:
1. Lead and Inspire:Manage a team of Deputy Careline Managers and Duty Careline Officers, ensuring the service is staffed, motivated, and performing to the highest standards.
2. Drive Excellence:Oversee the delivery of a 24/7 alarm monitoring and response service, ensuring it meets legislative requirements, local policies, and the needs of our service users.
3. Innovate and Improve:Develop and implement strategies to continuously improve service delivery, ensuring best practices are shared acr...