About the Role
We're looking for individuals with a wealth of life experience to join our Billing Team in Snowhill. If you have the skills to navigate challenging situations and build strong relationships, we want to hear from you.
Key Responsibilities
* Speak with customers over the phone about their account and work together to find the best possible outcome.
* Listen to customers' needs and provide tailored solutions.
* Work collaboratively with the team to resolve customer issues.
What We Offer
* A competitive starting salary of £23,504 rising to £24,064 after 9 months, plus incentives and bonuses.
* Huge discounts on EE & BT products, including mobile and broadband.
* Support in carving your own career path, with opportunities for development and growth.
* Volunteering days to give back to your local community.
* Optional private healthcare and dental, to protect you and your family.
Our Culture
We're passionate about developing our people and creating a supportive team culture. We offer tailored training and meaningful support to help you build a lasting career.