Job Opportunity in IT Service Delivery
We are seeking an accomplished Head of IT Service Delivery to lead our IT function in Edinburgh, Scotland. This is a challenging role requiring exceptional leadership and technical expertise in IT applications.
The ideal candidate will have a strong background in security, cloud computing, and Microsoft environments. They will also have experience in managing service desk operations, driving innovation and efficiencies, and providing exceptional IT services.
Main Responsibilities:
* Lead the IT function, ensuring seamless delivery of the IT transformation programme
* Manage eight IT colleagues, the wider transformation team, and provide exceptional IT services
* Drive innovation and efficiencies, leveraging Microsoft environments and IT best practices
* Oversee supplier management, IT procurement, and new system implementation
Necessary Requirements:
* Minimum 1 day per week on-site in Edinburgh
* Engage via an FCSA accredited Umbrella company
* Previous experience with ERP or CRM implementations, ideally including MS Dynamics in complex organisations
* Strong understanding of cyber security concepts, accreditations, and trends
* Experience managing small IT Services Desk and IT Engineering teams
* Excellent understanding of Microsoft environments (O365, Azure, Entra ID, and Intune)
Compensation Package:
£65,000 - £75,000 per annum, dependent on experience, plus excellent benefits.
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