Direct message the job poster from Welcome Independent Living
Training and Quality Assurance Manager/Nominated Individual and Registered Manager at Welcome Independent Living
Company Description
Welcome Independent Living is a domiciliary care and care home company established in 2013, providing excellent care in the home throughout Calderdale and in Rochdale. In addition to care services, we also offer cleaners, handymen, mobility aids, and health and social care training to external organizations.
Role Description
This is a full-time on-site Care Manager role located in Whitworth, near Rochdale. The Care Manager will be responsible for case management, training, elder care, social services, and medicine within the organisation. Day-to-day tasks include coordinating care plans, providing training to staff, managing social services support, and overseeing medication management.
Qualifications
* Case Management, Elder Care, and Medicine skills
* Training and Social Services expertise
* Experience in health and social care settings
* Strong organisational and communication skills
* Ability to work effectively in a team and with external organizations
* Relevant certifications in care management or social work
Responsible for the day-to-day operations of a residential care home, ensuring high-quality care is delivered to residents by leading and managing staff, overseeing budgets, maintaining compliance with regulations, and actively promoting the well-being and independence of residents, while also liaising with families and other healthcare professionals. Key responsibilities may include:
1. Staff Management: Supervising and appraising care staff, ensuring adequate staffing levels and appropriate skill mix to meet resident needs.
2. Resident Care: Overseeing the delivery of personalised care plans, including personal care, medication administration, dietary needs, and activities of daily living, ensuring resident dignity and choice.
3. Quality Assurance: Monitoring and maintaining high standards of care, conducting regular quality audits, and implementing improvements based on feedback and regulatory requirements.
4. Budget Management: Managing the care home budget, ensuring cost-effective operations while prioritizing resident care.
5. Compliance: Adhering to all relevant legislation, including Care Quality Commission (CQC) standards, health and safety regulations, and data protection laws.
6. Family Liaison: Communicating regularly with residents' families, addressing concerns, and involving them in care planning.
7. Clinical Oversight: Working with healthcare professionals like GPs and specialists to coordinate resident care and manage clinical situations.
8. Activity Planning: Organising and facilitating social and recreational activities to promote resident engagement and well-being.
9. Leadership and Team Development: Providing leadership and support to the care team, fostering a positive working environment, and promoting staff development.
10. Incident Management: Investigating and responding effectively to any incidents or complaints related to resident care.
Required Skills and Qualifications:
* Relevant qualifications in health and social care, ideally including a registered manager qualification.
* Proven experience in managing a care home setting, preferably with leadership roles.
* Excellent communication and interpersonal skills to effectively interact with residents, families, and staff.
* Strong organisational and time management abilities to manage complex schedules and prioritize tasks.
* Understanding of relevant legislation and regulatory frameworks, including CQC standards.
* Ability to make sound decisions under pressure and manage challenging situations.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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