Job summary
MarkStreet Surgery is a well-established General Practice located inRochdale.
Business Manager for 30 hours per week.
With the retirement of our current BusinessManager, an exciting opportunity has arisen for a highly motivated BusinessManager to join our team and lead us into the next chapter of our growth andsuccess. We are looking for a dynamic and strategic Business Manager tooversee the smooth functioning of our business. The successful candidate willplay a critical role in driving business performance, managing financialoperations, and implementing strategic initiatives to achieve ourorganizational goal.
Ideally, you willhave some experience in general practice or a primary care environment.
With a registered list size of 10,000 + patients inan area of high deprivation, we see a range of complex, stimulating andchallenging presentations with high levels of demand - managed, coordinated andprocessed by a highly skilled, inspirational and motivated team ofprofessionals. This position will be pivotal to supporting the practice withits mission to provide a level of service that we would want our own familiesto receive.
If you are keen to join a superb Practice Team and be supported in your own developmentand the development of others, then contact us.
Main duties of the job
Key Responsibilities:
Oversee and manage daily businessoperations.
Develop and implement business strategies toachieve organizational goals.
Monitor and analyse financial performance,including budgeting, forecasting, and financial reporting.
Ensure compliance with regulations andcompany policies.
Identify opportunities for processimprovements and operational efficiencies.
About us
Thepractice partnership currently consists of 3 GP partners.
2Salaried GPs
OperationsManager
OfficeManager
DeputyOffice Manager
7Receptionists
2Secretaries
2Data/Administrators
2Care Coordinator
1Advanced Practitioner
1Nurse Prescriber
2Nurse Associate
1Practice Nurse
1Health Care Assistant
Job description
Job responsibilities
a.Managing the financial elements of the organisation, includingbudgets, bank accounts, accounting systems, petty cash, etc. seeking tomaximise income and reduce expenditure in conjunction with the partners
b.Maintaining an effective liaison with the accountant, overseeingorganisation accounts, ensuring year-end figures are presented
c.Briefing partners on all financial matters, including forecasting
d.Managing and processing partners drawings, payroll and pensionsfor practice staff
e.Ensuring the organisation has appropriate insurance cover
f.Developing, implementing and embedding an efficient businessresilience plan (BRP)
g.Managing the procurement of organisation equipment, supplies andservices with respect to finances
h.Coordinating the reviewing and updating of all organisationpolicies and procedures
i.Involvement in change and continuous improvement initiatives];coordinating projects within the organisation
j.Coordinating the compilation of organisation reports and thepractice development plan (PDP)
k.Ensuring the team reach QOF targets (supported by the nursing andadministrative leads)
l.Adopting a strategic approach to the management of all patientservices matters
m.Developing, implementing and embedding an effective communicationstrategy (internal and external)
n.Ensuring the organisation maintains compliance with its NHScontractual obligations
o.Actively encouraging and promoting the use of patient onlineservices
p.Communications for internal and external use
q.Liaising at external meetings as required
r.Marketing the practice appropriately
s.Supporting the management of all complaints in line with currentlegislation and guidance
t.The management of the premises, including health and safetyaspects such as risk assessments and mandatory training
u.Managing the organisation IT system, delegating staff to act asadministrators
v.Ensuring compliance with IT security and IG
w.Responsibility for submission of claims, participation managementand trajectory management
Person Specification
Qualifications
Essential
1. Good standard of education with excellent literacy and numeracy skills
Desirable
2. Leadership or management qualification
3. AMSPAR qualification
4. Primary care experience
5. EMIS user skills
Experience
Essential
6. Experience of working with general public
7. Experience of managing accounting procedures including budget and cash flow forecasting
8. Experience of workforce planning, forecasting and development
9. Strong IT skills
10. Excellent leadership skills
11. Strategic thinker and negotiator
12. Excellent communication skills
13. Ability to network and build relationships
14. Ability to develop. implement and embed policy
15. Ability to motivate teams, enhance morale and maintain positive working environment