Summary: This position is responsible for the installation, configuration, and maintenance of various IT and technology systems at diverse customer locations. The ideal candidate possesses strong technical skills, excellent customer service abilities, and the ability to work independently and as part of a team. Essential Duties and Responsibilities Network Installations: Install, configure, and troubleshoot Wi-Fi networks, including access points, routers, and switches. Install and configure broadband connections. Install and maintain structured cabling systems (e.g., Cat5e, Cat6). Configure and maintain network firewalls and security systems. AV Installations: Install and configure audio-visual equipment, including projectors, screens, speakers, and video conferencing systems. Troubleshoot and resolve audio-visual system issues. CCTV Installations: Install and configure CCTV systems, including cameras, DVRs/NVRs, and monitoring software. Perform system tests and ensure optimal camera placement and image quality. Customer Service: Provide excellent customer service to clients throughout the installation process. Communicate effectively with clients, explaining technical information in a clear and concise manner. Address client concerns and resolve issues promptly and professionally. Mandatory Requirements: Advanced DBS Check: Must be able to obtain and maintain an enhanced Disclosure and Barring Service (DBS) check. ECS Card: Must possess a valid Electrotechnical Certification Scheme (ECS) card. Full UK Driver's Licence