Job Title: Extra Care Assistant Manager Head Office Location: Brindley Place, Birmingham. Job Location: Fernleigh OX28 4DX Salary - £13,531-£15,675per annum depending on skills and epeirence Contract type - Permanent Working hours - Part time 20 hours per week Closing Date - 8 November 2024 Interview Date -TBC About the rol e To provide an excellent service to all GreenSquareAccord customer s.To ensure the delivery of high quality holistic housing services across GreenSquareAccord extra care accommodatio n.To work with housing, maintenance and other GreenSquareAccord staff, as well as external care providers to help residents achieve an independent and positive life and to enhance the environment and communities within scheme s.To assist in the overall management of the services within GreenSquareAccord extra care housin g. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following off er. Abou t you Ess ential Good it skills and desirable to have worked with housing management IT systemsAbility to communicate and work with internal and external customers, stakeholders and colleagues at all levels.Worked in housing or supported housingExperience of working in stressful environments and diffusing, mediating and calming situations and emotional, difficult or distresse d peopleGood working knowledge and experience of using of Microsoft Office software such as Outlook, Word, Excel, Po werPointHigh level of IT - housing management information SystemsAbility to communicate and work with internal and external customers, stakeholders and colleagues at all levels.Worked in housing or supported housingExperience of working in stressful environments and diffusing, mediating and calming situations and emotional, difficult or distresse d people Desirable Health and safety manage ment systemsHousing qualification and or experience in housing or suppo rted housing Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at Gree nSquareA ccord. About usGreenSquareAccord is one of the biggest social housing and care provi ders in England. We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities wh o need them most. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the crimin al justice system. Our purposeWe are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of peop le build a better life. The GSA WayWe know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make ou r organisation what it is. Our five core commitments are: We believ e our customer is everythingWe are one team We are supportive and caringWe are busine ss-minded for social purposeW e are curious and ambitious. You can read more about the GSA Way in our recruitment pack. BenefitsIn support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Emplo yee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job descr iption, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our se lection processes please let us know.