ABOUT THE ROLE
Job Title: Sales Executive
Location: Harold Wood, United Kingdom
Employment Type: Full-tIme, Permanent
Note: Anyone with strong customer service and communication skills is encouraged to apply, regardless of prior automotive experience!
Role Overview
Our client is a leading name in the automotive industry, representing some of the world's most prestigious vehicle brands. They are committed to excellence in customer service, diversity, and inclusion, providing an environment where employees can thrive and progress in their careers.
We are looking for an enthusiastic Sales Executive to join our team in Harold Wood. This role is perfect for someone with a passion for customer service, a strong background in face-to-face B2C sales, and an interest in the automotive industry. You will be the key point of contact for customers, guiding them through their car-buying journey and ensuring they receive a first-class experience.
Key Responsibilities
Customer Engagement & Sales
● Serve as the primary point of contact for customers, ensuring a seamless and enjoyable car-buying experience.
● Build strong relationships with customers, understanding their needs and recommending suitable vehicles.
● Conduct test drives and provide in-depth knowledge about vehicle features, financing options, and services.
● Ensure customer satisfaction by delivering exceptional service from initial contact to post-sale support.
Sales Performance & Targets
● Work towards achieving personal and team sales targets, maximising commission opportunities.
● Maintain a high level of product knowledge to confidently present vehicle options and upsell additional services.
● Process sales transactions efficiently, ensuring compliance with company policies and procedures.
Collaboration & Teamwork
● Work closely with colleagues and management to ensure smooth dealership operations.
● Participate in sales training and development programs to enhance performance and career growth.
● Maintain a professional and welcoming showroom environment for all customers.
Requirements
● Previous experience in a sales role, ideally with a focus on face-to-face B2C sales.
● Strong interpersonal skills with a passion for engaging with customers.
● Enthusiasm for cars and the automotive industry.
● A full and valid UK driving licence.
Benefits
● Company car
● Discounted gym membership
● Career development opportunities
● 33 days of holiday (including bank holidays)
● Industry-leading maternity, paternity & adoption pay
● Cycle-to-work scheme