Location Swindon, GB Department Name OW Head of Operations Delivery (Western) (102108) G5 About Network Rail Network Rail is at the heart of revitalising Britain's railway. We're making rail safer, more reliable and more efficient than ever before. We do it all for our customers. That means everyone from commuters to train and freight operating companies. Passionate about great service, we take care to understand their needs, listen to their comments, and fulfil all our promises. Together, we're making a railway fit for the future. And as the network continues to grow, you'll grow along with us. Maintenance Engineering is at the heart of our commitment to safety and reliability. Keeping Britain moving on the railway is a huge and complex challenge. With clear plans and strong administrative support in place, we're ready for even the toughest challenges. Brief Description We're looking for an experienced team organiser within the Western route operations team. Working in partnership with our operations director, we're seeking someone who can ‘hit the ground running' by providing much-needed administrative support. You need experience working with senior leaders, especially managing their diaries. You must be organised, have good time management, excellent communication skills, and be adaptable. Self-motivation and independence are important, as is confidentiality and professionalism. In return, you'll join a fun, encouraging team that supports your personal and professional development. About the role (External) A snapshot of the responsibilities: 1. General office administration duties including control of all mail, co-ordinating diaries, processing and maintaining personnel records including vulnerable assets like mobile telephones; making necessary returns. Arrange travel, hotels, and vehicles, and control PPE for the team. 2. Organise meetings and manage the production, collation, and dissemination of documentation, taking minutes when required. 3. Diary and inbox management. 4. Provide communication to the team, including sending messages as required. 5. Maintain an efficient online filing system, focusing on records of standing meetings and statutory records. 6. Use financial and procurement systems and act as a local purchasing agent by ordering office consumables as needed. 7. Report team problems (e.g., IT and office facilities) and monitor response. 8. Carry out the role in a way that reinforces Network Rail's values. Key Attributes: Proven strong administrative experience, ideally from supporting senior leaders. Excellent written and verbal communication skills. Ability to build strong relationships across all levels of the organisation. Able to work independently and collaboratively as part of a team. Good time management skills and attention to detail. Able to multi-task. Excellent IT skills. Essential: Demonstratable administrative experience. Strong organisation skills. Experience with Microsoft Word, Excel, and PowerPoint. Good communication skills including excellent telephone manner. Experience of working with a team. Desirable: Sound railway background and knowledge of railway geography. Recognised qualification in keyboard associated skills and office management. How to apply (External) Salary: £25,000 - £28,700 per annum Closing date: 3rd January 2025 To apply, click ‘apply now'. Note there are 2 positions available: 1 x 6 month FTC and 1 x 12 month FTC. We retain the right to close the advert before the listed date based on application volumes. To be considered for this role, you will need to live within 60 minutes of Swindon Western House. Applications may close before the listed date if we receive enough submissions. Late applications will not be accepted. The second stage will be an assessment centre, including a competency-based interview and group activities. As a Disability Confident Leader, we offer support for people with disabilities during the application process. You can request reasonable adjustments if needed.