Brand Consultant
Department: Retail
Employment Type: Full Time
Location: Manchester - Trafford
Description
REFY Beauty is a leading beauty brand established in 2020. Our passion and goal is to redefine beauty, encouraging you to be your most confident self. We have an exciting opportunity for a Brand Consultant to join the REFY team within the beauty department of Selfridges.
As a Brand Consultant at REFY Beauty, you will play a crucial role in delivering exceptional customer experiences and driving sales. You will be a brand ambassador, embodying the values and ethos of REFY Beauty and sharing this with our customers.
This is a full-time role, fully flexible over 5 days based at our counter within Selfridges Manchester, Trafford.
KEY RESPONSIBILITIES
1. Responsible for delivering the REFY business objectives and striving to achieve personal and team counter goals and targets.
2. Embracing the REFY service & experience and following training guidelines and standards.
3. Ensuring you and the counter reflect the REFY brand standards and image at all times.
4. Providing the REFY customer service and experience to the highest standard at all times.
5. Recruiting new customers and maintaining relationships with existing clientele. Ensuring replenishment and stock levels are maintained.
6. Additional duties and responsibilities according to the needs of the business and as requested by the Sales Manager or other REFY Management.
SKILLS, KNOWLEDGE AND EXPERIENCE
1. Excellent interpersonal and effective communication skills.
2. Experience and knowledge of the Beauty Industry and the Luxury Retail environment.
3. Proven experience in driving sales and KPIs as an individual.
4. Excellent customer service and selling skills.
5. Experienced in relationship building and clientelling.
6. Experience & knowledge of social media and a social media presence.
OUR BENEFITS PACKAGE
1. 31 days holiday
2. Enhanced Maternity and Paternity Leave
3. Pension Scheme
4. Product Allowance
5. Training and Development Budget
6. Vitality Health Insurance
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