Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health. Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400 staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require JOB DESCRIPTION/PERSON SPECIFICATION Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed. YOUR APPLICATION It is important that you complete a formal application form as CV's alone will not be accepted. We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitmentnsft.nhs.uk. PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox. Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI). Job overview This role will be for a Community Support Worker, working in our Dementia Intensive Support Team East. We are based at Walker Close Resource Centre in Ipswich and cover east Suffolk. Please note that this is a community based role, the successful candidate will need to have the ability to travel independently. We passionately believe that older people should feel valued and be treated with the dignity and respect they so rightly deserve. You will be joining a team who have a passion for working with older people. DIST is to prevent avoidable/inappropriate admissions to acute hospitals and to support with discharges. The team supports people with dementia or suspected dementia who are at risk of admissions caused by Biological and Psychological Symptoms of Dementia such depression, anxiety or challenging behaviour. The diverse range of specialities in the team allows us to work collaboratively with the aim of providing high quality and integrated care. Our team works with our service users to help recovery and make a positive difference to their health and wellbeing. We believe that working closely with our service users and their family or carer allows us to provide bespoke care planning to meet their needs and wishes both in organic and functional health. Main duties of the job Older peoples nursing can be overlooked, however the complexity of the skills required for care for a patient with dementia embodies what mental health care is about and pulls on every facet of our training and knowledge base. You will be become an essential part of our multi-disciplinary team of Clinical Team Manager, Non-Medical Prescribers, Nurses, Nursing Associate, Assistant Practitioner, Care Support Workers and Mental Health Social Worker all supported by our fantastic admin. Working for our organisation Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Detailed job description and main responsibilities We are a friendly and ambitious team, welcoming of new clinicians from a variety of backgrounds who may or may not have specialist exercise in this field. We are committed to ensuring the voice of service users is central to our work and you will be encouraged to take a full role in supporting this. We work closely alongside colleagues in wider specialist mental health services Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY We look forward to having you as part of our dynamic team. Person specification Qualifications Essential criteria Care Certificate - or completion of the Care Certificate within 12 weeks of start date NVQ Level 2/3, in Health and Social Care Skills Essential criteria Ability to work without direct supervision, liaising appropriately with other practitioners in the team. Good interpersonal and communication skills. Good verbal and written skills. Good observation and reporting skills. Experience Essential criteria Previous experience within the care sector EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification) We encourage you to indicate your eligibility through TRAC jobs when applying. DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it. Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so. The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale. This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download Clinical Support Worker (PDF, 360.4KB) Values Based Recruitment - Candidates Guide (PDF, 360.6KB) Reasonable Adjustments - NSFT (PDF, 197.5KB)