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Devon and Somerset Fire and Rescue Service is looking for a Digital Trainer to enhance our team based in Exeter. You will join us on a full-time (37 hours per week), permanent basis. In return you will receive a competitive salary of £35745 - £38223 per annum. The role is based at our Service Headquarters in Exeter, but there is the availability of flexible and/or home working, which can be discussed and agreed with the successful applicant.
This is an exciting opportunity to contribute to the digital transformation of the Fire Service, helping change how it operates with technology.
About the role:
This is a unique opportunity to join our Digital, Data and Technology department as a Digital Trainer. In this role, you will be at the forefront of our digital transformation journey, helping to drive digital proficiency across the Service.
We are looking for an individual who is passionate about digital technologies and has a keen interest in training and development. You will be responsible for designing and delivering high-impact training programs that leverage our investment in digital tools and technologies, such as Microsoft 365, to improve business effectiveness and efficiency.
This role is perfect for someone who enjoys working in a dynamic environment, is proactive, and has a creative approach to problem-solving. Your up-to-date knowledge of digital tools and technologies, combined with your ability to identify and address skill gaps, will be key to our digital transformation.
Key responsibilities of the Digital Trainer role:
* Develop and deliver high-quality, accessible training for end users across the Service, including how-to guides, videos, and a maintained skills training SharePoint site.
* Having a creative flair for design and delivery.
* Possess comprehensive knowledge and proficiency in a wide range of digital tools, systems and technologies, including software applications such as Office 365, cloud-based computing solutions, and digital communication platforms.
* Explore and evaluate innovative training solutions and methodologies to enhance the efficiencies of digital training programs.
* Facilitate training sessions in a safe and healthy environment, adhering to all health and safety regulations, drafting risk assessments where appropriate.
* Evaluate the effectiveness of training programs through assessment and feedback mechanisms to identify continuous improvement opportunities.
Minimum Requirements:
* Ability to work effectively with stakeholders at various levels, understanding departmental needs and tailoring training programs accordingly.
* Proven ability to develop and apply engaging training methods, incorporating hands-on activities and interactive elements.
* Adaptable to evolving data landscapes, with a strong drive to stay updated on emerging technologies and training trends.
* Experience with e-learning platforms and authoring tools for the design and development of interactive training content, including multimedia elements.
* Experience of creating and maintaining training skills gap analysis.
* Proven ability to translate technical concepts into clear, learner-focused training materials and delivery.
If you feel you have the skills and experience to become our Digital Trainer, please click 'apply' today, we would love to hear from you.
The successful candidate must, by commencement of employment, have the right to work in the UK.
Our values:
* We are proud to help
* We are honest
* We are respectful
* We are working together
Devon and Somerset Fire and Rescue Service recognises and celebrates the vast diversity of the local communities that we serve and aspire for this to be reflected within our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values, to consider working for us.
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