Looking to get out of retail / hospitality? Ideal Office Opportunity!
Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. Our client is currently recruiting for a permanent Team Administrator to join the team.
If you are looking for career development, then this is a great opportunity for someone who wants to further their administrative and customer service skills!We are looking for someone who likes to take ownership, as this role will evolve into a senior team member, over peak times you will actively help with training and inductions and will also assist the Customer Service Manager with key customers.
Duties and Tasks
Customer service:
* Handling Customer service queries via phone, email, and live chat functions.
* Placing corporate orders and liaising with corporate clients.
* Producing quotations and advising customers on products that suit.
* Taking on the role of supervisor when the customer service manager is away.
* Investigating and resolving customer complaints.
* Investigating and resolving delivery queries.
* Support with induction and training of temporary staff members.
Administrative and marketing tasks:
1. Supporting with workload across platforms to include Amazon, eBay and Not on The Highstreet Data e...