Job Title: Hire Desk Administrator
Location: FourJays Group, Barling Farm, Maidstone ME17 3DX
Salary: Dependant on Experience
Job Type: Permanent
About Us:
Due to continued growth, we are looking for an adaptable, experienced hire administrator to join the fast paced and busy hire desk.
This is a friendly working environment and compact team where everyone supports each other. Therefore, we are looking for an all-round team player happy to take ownership of wider hire, administrative and support functions.
About the role:
The Hire Desk Administrator is responsible for ensuring the smooth operation of the hire desk by managing customer bookings, processing agreements, and providing excellent customer service. You will be a key point of contact for both customers and internal teams, handling inquiries, coordinating deliveries, and maintaining accurate records of rented equipment.
Duties and Responsibilities:
Acting as the first point of contact for existing and potential customers and engaging with them in a positive manner
Administrating daily On & Off hires and weekly service rounds using our hire system
Handling the enquiries, queries and supporting the needs of existing and potential customers in a professional manner.
Ensuring all paperwork is completed and up to date.
Creating and processing quotes & contracts for hire.
Build strong, lasting relationships with internal and external stakeholders.
Assisting with offering the best hire sol...