Contents Location About the job Benefits Things you need to know Apply and further information Location London, London (region), TW9 4DU About the job Job summary We are looking for someone with a recognised security qualification and a passion to work in a security and invigilation role. The National Archives is the archive for England, Wales and the United Kingdom. It holds documents ranging from the Domesday Book, Magna Carta and similar iconic records and artefacts to modern government records that have been selected for permanent preservation. The Document Services Department (DSD) is responsible for the First Point of Customer Contact (FPOCC), document storage and production, and invigilation of The National Archives collection. The collection currently exceeds 11 million documents and expands each year. As part of the Reader Invigilation Team, your first responsibility is as custodians of the collection, ensuring their preservation and security but you will also serve a vital role in helping all of our Readers make the most of their visit. On any given day the job holder will undertake varied duties within the Reading Room environment, such as managing the entrance points for the Document Reading Room and the Map and Large Document Reading Room, monitoring CCTV and undertaking security patrols of the designated areas. Job description Full Job Description attached - see below. Person specification As a custodian of the collection, this person will be a team player with outstanding interpersonal skills, the ability to stay calm under pressure and have experience of delivering excellent customer service. You will also be a highly motivated, adaptable, and well organised individual, with a diligent and methodical approach. Working collaboratively with the Front of House Team, you will be working in a busy environment and will also act as an ambassador for The National Archives when welcoming visitors and users of our services. The working pattern for a full-time position is Tuesday Saturday to include Tuesday/Thursday 10:50-19:02 roster. Join us here in beautiful Kew, just 10 minutes walk from the Overground and Underground stations, and you can expect an excellent range of benefits. They include a pension as well as discounts with local businesses (e.g. beauty salons and bars). We also offer wellbeing resources (e.g. on-site therapists) and have an on-site gym, restaurant, shop and staff bar. How to apply: If you are an internal applicant: please do not use the link on this page. Please apply via your employee Workday account. If you are an external applicant: to submit your application please click the 'Apply at advertiser's site' button on this page. You will be asked to provide details of your work experience and write a personal statement, not exceeding 1200 words. In your statement please explain, using examples, how you meet the essential criteria below. You may draw on knowledge, skills, abilities, experience gained from paid work, domestic responsibilities, education, leisure interests and voluntary activities. Please note selection for interview will largely be based on the information you provide in this section. We understand that you might use artificial intelligence (AI) and other resources to assist with your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesnt include ideas or work that isnt your own. We encourage you to showcase your unique knowledge and skills using your own voice. Essential criteria: A recognised security qualification; SIA CCTV Operator Previous experience in a customer facing role dealing directly with the public. Excellent face to face communication; including influencing, negotiating and people engagement skills. Able to remain calm when under pressure or in a difficult situation. Ability to work as part of team, as well as independently. Basic IT skills with a working knowledge of the range of MS office packages and knowledge of electronic security systems and CCTV To be physically fit with good eyesight and an attention to detail; corrected vision (glasses or contact lenses) are acceptable. Benefits Alongside your salary of £26,004, The National Archives contributes £7,533 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development. Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk ; Things you need to know Selection process details Reasonable adjustments: If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact The National Archives via careersnationalarchives.gov.uk as soon as possible before the closing date to discuss your needs Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Recruitment Team Email : careersnationalarchives.gov.uk Recruitment team Email : careersnationalarchives.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: careersnationalarchives.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ Attachments RIT Officer JD Opens in new window (docx, 34kB) Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail