Senior Inside Sales Representative
Job Purpose: To help the company hit its sales targets through supporting the Regional Sales Managers, maintaining distributor revenue, including account maintenance and development, and developing project-based targeted sales campaigns.
Responsibilities:
* Be the primary point of contact for distributors;
* Prepare renewal pricing and new order quotes;
* Answer queries and work with the Support Team where needed on access or invoices;
* Prepare all direct order renewals and new order pricing as requested. Create quotes/proposals for customer signature;
* Work closely with the Pricing Team to manage the flow of open price requests, reduce the turnaround times on requests wherever possible;
* Maintain accurate records of all sales activities in the relevant CRM systems (Orion/Salesforce);
* Provide any reports as requested on an ad hoc basis;
* Manage smaller direct account renewals as allocated by the Field Sales Reps;
* Keep Salesforce updated with all opportunities and activities, and report back to the Field Reps on a regular basis;
* Act as local conduit between regional marketing and the sales organisation including partnering on campaigns designed to deliver against pre-determined business objectives;
* Work closely with the Marketing team on all events, exhibitions, open days. Track the budget / current spend and report back;
* Coordinate any local language marketing resources, working with local agencies / translators as needed;
* Carry out market research and lead generation activities;
* Assist with upsell sales campaigns as agreed with sales team: send and follow up on campaign emails to customers;
* Makes presentations to new prospects and existing customers, both face-to-face and using telecoms;
* Participation in regional, national and international trade shows, conferences and other events, as agreed with Regional Director.
Travel Required: Limited amount of customer visits (up to 15/year) as agreed with Regional Director; attendance at Global Sales Meeting.
Experience:
* Strong communication, presentation and interpersonal skills;
* Well experienced in using MS Office, especially Excel, PowerPoint; and in use of sales automation/CRM applications;
* Experience of telephone sales in B2B and/or public-sector markets;
* Excellent communication and presentation skills;
* Goal-oriented;
* Well organised; able to work and get results with little supervision;
* Extensive experience in providing accurate and reliable sales projections.
Required Education Level:
* Minimum Bachelor’s degree or equivalent
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