Job Details: London ICT Field Engineer, Grade 2 Term Time Only
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Vacancy Name: London ICT Field Engineer, Grade 2 Term Time Only
Vacancy Number: VN1756
Location: London
Employment Type: Permanent
About Us: SBS are one of the UK’s leading suppliers of education support services and budgeting software with a portfolio that includes a suite of Finance, MIS and ICT offerings. All our services are managed and delivered by a team that has a wealth of experience and an excellent reputation within the education arena.
About the Job: We are looking for an experienced ICT Engineer who has good ICT Deskside Client and Network infrastructure skills, strong customer service and communication skills, and good problem-solving skills, to join our organisation.
Key Accountabilities:
* Attend schools onsite each day and provide cover where required onsite and remotely via the ICT Service Desk.
* Experienced in user and issue resolution of all O365 applications and Google Workspace.
* Participate in IT Projects in all aspects of school networking and security.
* Assess situations quickly and implement a recovery process with either temporary fixes or a more permanent solution to anything from a server or switch failures to floods and internet failure.
About You: If you can demonstrate the following, we’d love to hear from you:
* Proven ability to work with others to deliver and manage a wide range of programmes & projects to meet our customer and third-party objectives.
* Experienced, hands-on engineer with a good working knowledge covering small organisations or school networks.
* Confident with an ability to communicate clearly, verbally and in writing particularly with internal business users and external vendors.
* Willingness to undertake an Enhanced DBS and a Right to Work in the UK.
What We Offer: As an equal opportunities employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our incredible team. We offer:
* Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5).
* Hybrid or remote working across the country.
* Learning & Development opportunities.
* Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.
Please click on the APPLY button to send your CV for this role.
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