An excellent opportunity has arisen for a Workshop Manager to join our Volkswagen Dealership in Stratford-upon-Avon. Hours of work are 08:00 - 17:00, Monday to Fridays and one in 3 Saturdays 8:00 - 12:30.
Basic Salary up to £45,000 with OTE up to £48,000 plus use of a company car & benefits.
The Workshop Manager will f ocus on managing a busy workshop, including Volkswagen Passenger Cars, Commercial Vehicles, and a large internal retail and fleet operation. This role also involves liaising with a second workshop including a Battery Competency Centre. Responsibility for all aspects of back of house work including, but not limited to, overseeing equipment calibrations, health and safety, technician reviews, workshop meetings, and Annual Franchise Audit preparation.
Description
Managing the workflow of all jobs to brand standard.
Manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner.
Provide focused management to the service department team, to ensure an excellent customer experience.
Ensure processes are always adhered to.
Conduct regular process reviews with your Aftersales Manager to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify.
Manage the performance o...