Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
1. Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
2. Specialist community support for children and adults with learning disabilities and autism, including intensive support.
3. Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
Job overview
We are seeking a highly motivated, enthusiastic, flexible, conscientious, and kind individual to join our service as a Personal Assistant (PA).
The post holder will exclusively support a visually impaired clinician who is currently training to deliver cognitive behaviour therapy within the Preston Talking Therapies service.
The clinician to whom the PA support will be provided is a guide dog user, so being at ease around dogs is essential.
Excellent interpersonal skills are essential due to the role's context within mental health services and the postholder must possess emotional resilience when accessing information that may be distressing.
Talking Therapies is an innovative and forward-thinking service that provides a rapid accessible mental health screening, assessment and treatment whilst enabling people accessing the service to have a collaborative role in the choice of intervention they receive.
The Talking Therapies service has dedicated teams of Psychological Wellbeing Practitioners (PWPs), Cognitive Behavioural Therapists and Counsellors who offer a range of support to help people make positive changes to reduce stress and anxiety and improve their wellbeing.
Main duties of the job
The postholder will work closely and collaboratively with the clinician daily who will be taking the lead and directing your assigned duties on a day-to-day basis. The PA will take direction led by the clinician, which includes all aspects of receiving, managing, and inputting information into the patient's electronic care record, preparing materials to support client therapy, and typing notes and diagrams of client sessions completed in readiness for the next therapeutic session.
The post holder will have knowledge of all the relevant administrative and secretarial procedures applicable to this role and the ability to deal with non-routine activities that arise. Problem-solving is an integral part of the role.
Previous experience using digital software such as adobe to create and edit documents, comprehensive understanding and use of excel, pdf to word conversion processes and Microsoft word is essential. The postholder will also be trained in the use and operation of the electronic patient clinical care record IAPTus.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
Detailed job description and main responsibilities
Please see attached the job description and person specification for more information about this role.
Person specification
Qualifications
* NVQ level 4 in customer care or administration or equivalent experience
* Demonstrable commitment to continuous personal development
Knowledge
* Awareness of issues in the Mental Health field
* Intermediate knowledge of a range of administrative procedures and practice
Experience
* Previous experience using digital software such as adobe to create and edit documents, comprehensive understanding and use of excel, pdf to word conversion processes and Microsoft word
* Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment
* Experience of supporting and minuting meetings
Skills
* Ability to deal with confidential and sensitive issues with tact
* Able to demonstrate skills in organising and prioritising with in their daily work
Use of Artificial Intelligence (AI)
Please be aware, the use of Artificial Intelligence (AI) when submitting an application is monitored and if you have used AI to generate an application, you are required to declare this on your application form. Failure to do so, may result in your application being withdrawn.
We want to highlight the importance of integrity and authenticity in your application form, and ask you to use AI tools responsibly to ensure your application form is a true reflection of your skills, knowledge and experiences.
Please ensure that you read the person specification attached below as your application will be measured against this document.
Applications from job share partners are welcome and other forms of flexible working will be considered for all posts.
For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).
You are advised to consider applying for LSCft vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.
LSCft is committed to celebrating difference as an asset and we know that recruiting talent from diverse backgrounds helps to create a more flexible, creative and effective workforce. We actively challenge discrimination and welcome applications from people regardless of age, disability (particularly those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion or belief or sexual orientation. Our goal is for the Trust to be truly representative of the communities we serve so we are particularly keen to receive applications from people in under-represented groups. If there is anything you’d like to discuss in relation to your application then please ask.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Emily Steiner Job title Team Leader Email address Emily.Steiner@lscft.nhs.uk Additional information
Aisha Hussain – Clinician - Aisha.Hussain@lscft.nhs.uk
Will Butterworth – Diversity and Inclusion Manager – Will.Butterworth@lscft.nhs.uk
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