Job Title
Distribution Administrator
Salary: £12.67 per hour (£26,351 per year) plus great benefits
Working Hours: 40 hours per week, Monday to Friday 10:30-19:00 (30 unpaid break)
Location: Newark (Bilsthorpe)
Key Responsibilities
* Liaise with the wider team, managers, and multiple departments to ensure solutions are delivered effectively and efficiently.
* De-brief drivers and measure delivery performance to ensure the smooth operation of our entire warehouse and transport operation.
* Manage and maintain both paper and digital records.
* Answer incoming calls and emails for customers and drivers.
* Respond to customer queries and complaints, finding a resolution and processing credits where necessary in a professional manner.
About You
* A forward-thinking individual able to adapt to change.
* Able to drive customer experience and level of service.
* Possess excellent communication skills and previous customer service experience within a fast-paced company.
* Strong IT knowledge in Microsoft Outlook, Excel, SAP is an advantage.
* Familiarity with fleet or distribution field is ideal but not essential.
What We Offer
* Competitive monthly salary.
* 31 days annual leave (inc. statutory).
* Company pension.
* Wagestream - early access to earned salary and financial wellbeing support.
* The option to purchase additional annual leave.
* Help at Hand - 24/7 GP appointments, physiotherapy, and health and wellbeing services.
* Life assurance.
* Access to Sysco Perks offering discounts and products services.
* The ability to purchase our products at discounted prices.
* Heavily subsidised colleague canteen.