About Us
Located in Grantown-on-Spey, in the heart of the Scottish Highlands, the Craiglynne Hotel features 82 guestrooms, a restaurant, a bar, and a conservatory. Its position on Speyside makes it ideal for hikers trekking the Cairngorms, golfers wishing to play at one of the many nearby Championship courses, as well as whisky enthusiasts sampling the world’s only Malt Whisky Trail.
Surrounded by immaculate gardens and views of the neighbouring Cromdale Hills, the Craiglynne Hotel overlooks Grantown-on-Spey, just 12 miles from Aviemore Station and 33 miles from Inverness Airport.
We truly believe our people are our biggest asset and to reflect that we offer:
* Market leading Rates of Pay
* Anniversary Bonus
* Flexible Shifts, full and part-time to fit around other commitments
* 28 Days paid Holiday (pro rata) rising annually to a maximum of 33 Days per year
* Full Training and Supervision Given
* Opportunity to gain recognised qualifications to help you progress
* Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
* Introduce a Friend Scheme worth £600+
* Anniversary weekend stay for you or to give as a gift to family or close friends
* Access to complimentary Mental Health & Wellbeing services
* Discounted Bespoke Hotel Stays, for you, your family, and friends
* 50% off all Food & Beverage during Bespoke Hotel Stays
* A range of local in-house benefits
* & many more!
Bespoke Benefits… What’s in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated, and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development, and discounted hotel stays for you, your family, and friends.
Requirements:
As a Night Porter, you will be expected to:
* Ensure security of building & guests
* Set up restaurant for breakfast
* Serve drinks in the bar and prepare basic cold food items such as sandwiches
* Clean all public areas
* Take telephone calls
* Follow health and safety regulations including fire and food safety
* Ensure all customer queries and comments are handled in a timely and effective manner
We are looking for someone who is able to work between the hours of 11pm and 7am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying, and general maintenance as well as any guest needs throughout the night.
The ideal person will have at least 1 year of experience in customer service or hotels, in a similar position, and will have the ability to deliver great service to our guests.
Duties will include:
1. Completing statutory fire and security checks
2. Providing room service, preparing and serving food to Company standards
3. Completing daily handover procedures in an efficient and responsible manner
4. Ensuring all corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets.
We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
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