Fantastic opportunity for a Service Advisor / Parts Advisor to join a well-known car brand in the Yeovil area.
We are working with a Main Car Dealership who are actively looking for a Service Advisor / Parts Advisor to join their friendly team.
Ideally, you will have previous experience as a Service Advisor or Parts Advisor. This is an exceptional opportunity!
Job Role – Motor Vehicle Service Advisor or Parts Advisor
Salary – £25,000 plus bonus
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advise on estimated costs of repairs and work to be undertaken
* Sell additional products as appropriate to customers’ needs
* Advise on timescales and collection arrangements
* Produce job cards on in-house computer system
* Update customer and vehicle records
* Document all warranty work in accordance with manufacturer policy
* Preparation and completion of invoices
Parts Advisor Duties include:
* Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
* The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
* You will need to be a strong all-rounder and understand all aspects of a parts department.
* You will be expected to deal with customers in a professional and personal focus, as expected by the brand.
For this Service Advisor / Parts Advisor position you will have:
* Previous experience working as a Service Advisor or Parts Advisor within a motor garage
* Full driving licence
As a Service Advisor / Parts Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular, my client is looking for someone with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
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