Job summary
This role is an integrated position working between Mersey Care NHS Foundation Trust and Liverpool University Hospitals Foundation Trust to support the early discharge putting emphasis on valuing patient time. The post holder will work with the multidisciplinary teams in identifying and delivering a wide variety of quality improvements methods that will support identification and interventions required to reduce wasted time for patients in their journey of care and treatments through the hospital system, back out into community settings. The role will work closely with staff in clinical areas using appropriate tools, systems and processes that support the trusts capacity and flow 'home first' programme. The role for wards and clinical areas will have an emphasis on quality improvement methodology to assure delivery of excellence in patient and carers care provision which will ensureat the centre of the system is the patient receiving acute care and/or their carers whose roles should be involvement at all stages of the journey and decision making from admission to discharge.
Main duties of the job
The post holder will provide leadership in support creating a culture of continuous improvement and excellence promoting high expectations and ambitions together high achievement by providing advice, guidance and support and coaching to ward staff and their teams on quality and provide effective and visible clinical leadership that will support wards and clinical teams on their quality improvement plans with specific focus on patient flow leading to safe, timely and effective discharges.Initiate and develop implementation of data collection and subsequentimprovements to measure and enhance quality outcomes related to SAFER care bundles and home first methodology for patients and their carer' in partnership with the wider system, to develop discharge processes and to escalate any challenges / issues appropriately.Identify areas for improvement and make recommendations utilising improvement methodology which will drive service improvement.Provide learning opportunities for staff on safe, timely discharge for wards and clinical areas both formally and informally.
The successful candidate will support the development of pathways out of LUHFT ensuring appropriate use of all community resources including Intermediate Care beds.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
Please see attached Job description for Main responsibilities. Successful applicant will be expected to be based within the Acute Hospitals
Person Specification
Qualifications
Essential
1. Registered Nurse/Physiotherapist/Occupational Therapist
2. Masters level or Professional qualification or equivalent experience
3. Teaching qualification or equivalent experience
4. Evidence of change management qualification or equivalent experience
Desirable
5. Experience of patient flow schemes
Knowledge/Experience
Essential
6. Current senior nursing experience
7. Experience of developing and maintaining compliance and / or performance management processes
8. Experience of interpreting standards, identifying and gathering evidence and carrying out assessments
9. Evidence of motivating staff to take part in successfully changing practice
10. Evidence of staff management and leadership
11. Competent in the use of Microsoft Office Applications, including Word, Excel and PowerPoint
Desirable
12. Experience of risk management
13. Experience of change management and support staff with transformation care initiatives
14. Experience of supporting colleagues through cultural change programmes
Values
Essential
15. Continuous Improvement
16. Accountability
17. Respectfulness
18. Enthusiasm
19. Support
20. Responsive to service users
21. Engaging leadership style
22. Strong customer service belief
23. Transparency and honesty
24. Discreet
Skills
Essential
25. Expert knowledge of performance management processes
26. Excellent verbal and written communication skills including clear report writing and presentation
27. Ability to negotiate, influence and liaise effectively with staff at all levels
28. Excellent motivational skills
29. Excellent organisational skills, especially in relation to data gathering, and interpretation
30. Well-developed interpersonal skills
31. Skilled in training / presenting to large groups of staff
32. Extensive analytical skills in relation to complex information and data
33. Ability to interrogate, manipulate and challenge complex data
34. Ability to keep abreast of and interpret national policy development
35. Working knowledge of clinical health care combined with an understanding of the associated terminology
36. Expert knowledge of healthcare standards and risk management standards applied to the NHS and the means by which they are assessed
37. Clear understanding of Risk Management principles
38. Maintaining electronic and manual databases
39. Training staff or making presentations to all grades of staff
40. Skilled in developing and implementing action plans
Desirable
41. skilled in systems administration