Leonardo Hotels UK are looking for an enthusiastic, genuine, and friendly person who wants to contribute to our guests having a memorable stay with us.
We have an opportunity for you to join the Team as an AV Support Technician.
Job Purpose:
To provide AV and technical support where required to all clients facilitating the hotel.
What you can expect:
* To service all AV requirements as requested by clients through the hotel events team.
* To offer technical support to the venue's AV Manager and Events team.
* Ensuring that all kit is set up neatly and to a high standard.
* Assist with support for multi-media broadcasting.
* Quick response to emergency/ad-hoc requests.
* Assist where possible with IT related enquiries during supports. Escalate issues if required.
* To keep an on-going stock check of equipment stored on site.
* To work with the hotel's operation staff to ensure each room has correctly set up AV equipment.
* To operate events as and when needed.
What we expect from you:
* To be hard working and enthusiastic.
* To have hands on knowledge of technical equipment (this can be with computers and we will train you to mix a sound desk).
* Knowledge and experience of the hotel conference industry (this is not essential however would be beneficial).
* Customer service skills.
* To be a good team player.
* To have good attention to detail and take pride in your own work.
* Good communication & time management skills.
* Be Computer Literate - Good working knowledge of Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.
Some of the great benefits of working for us include:
* Varied and interesting work - no day is the same at Leonardo Hotels UK.
* Flexible working hours - shift working is what we do but not split shifts – we want you to have a work-life balance too.
* Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 82% (2017 result).
* Birthday cards every year - we celebrate everything.
* The opportunity to work for a well-respected brand where people development is at the heart of our culture.
* Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support.
* A smart uniform.
* Meals on duty.
* Monthly engagement activities - we like to have fun while working hard.
* Annual Charity Event Day - we help and support our communities.
* So many training courses that your brain may not be able to squeeze them all in.
* Employee of the month earning you a little bonus and fame for the month.
* Leo Points – earn points and claim them back on gifts that you want.
* Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
* 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days.
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