Job Title: Technical Manager
Salary: £45,000 - £55,000
Location: Bedfordshire
Reference: (phone number removed)
Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Technical Manager to join their business.
Responsibilities include but are not limited to:
* Act as the main technical contact for major retailers, ensuring compliance with their specifications, policies, and audit standards.
* Oversee product quality, safety, and legality, ensuring alignment with BRC and customer-specific requirements.
*Work closely with growers, packhouses, and suppliers to uphold best practices, conduct audits, and drive continuous improvement in food safety and quality.
* Investigate and resolve customer complaints, non-conformances, and product rejections, using root cause analysis to implement effective corrective actions.
* Manage retailer audits, update product specifications, and maintain due diligence to ensure full traceability and compliance.
* Support retailer sustainability initiatives, ensuring compliance with ethical, social, and environmental standards.
* Work closely with NPD, commercial, and operational teams to ensure new product launches meet technical and regulatory requirements.
* Analyse quality data, complaints, and audit results, providing insights to drive continuous improvement and retailer sati...