Role Purpose To ensure the effective day-to-day running of a registered care home with nursing, having overall accountability for ensuring the home is run in an efficient and safe manner whilst employees provide the highest standard of care to service users. You will be responsible for providing a person-centred service for people with a mental health condition and other associated care needs. The service will aim to meet and exceeds the requirements of legislation and inspection requirements. To be responsible for ensuring that all team members adhere to the standards set by the Care Quality Commission (CQC) and other statutory bodies, ensuring the needs and rights of the service users are paramount promoting dignity, independence and choice. Principal Accountabilities 1. To ensure that service users are provided with care of the highest professional standards and that the service complies fully with CQC regulatory standards and demonstrates a person centred approach. 2. To be responsible for the effective management of the registered home, including the effective deployment of employees (including contingency cover) and effective use of financial and physical resources. 3. To ensure that care plans are accurate, updated and empowering and constructed in consultation with service users, advocates, family and stakeholders. 4. To develop, support and implement a range of activities designed to engage service users and team members in the decision-making processes of the home. 5. To liaise with partner organisations to ensure that the support provided for service users is: co-ordinated; tailored to the needs of the individual; and readily available. 6. To manage the work of all team members within the registered home, with an aim of ensuring service user support is readily accessible and tailored to the needs of the individual and to ensure that all team members undertake an integrated assessment, planning and review approach with service users, using an evidence based, person centred assessment and planning tool, and where necessary arrange for more specialist support. 7. To work with team members to plan, monitor, review and evaluate their work objectives and practices. To ensure the quality of the work of team members and to provide ongoing support and supervision for them. 8. To work as part of a regional team to develop and enhance service delivery. Where appropriate to undertake cross regional activities, e.g. training, investigations etc. 9. To manage team members in line with Making Spaces people management policies and statutory obligations to develop an effective, efficient and exceptional service, oversee responsibilities for specialised areas of work and to undertake employee relations investigations as part of an organsiational rota. 10. To maintain accurate records including those related to the ordering, administration and recording of medication and the accountability of service users finances. 11. To provide consultation and support to staff in emergencies and out of hours as agreed with your manager and to provide cover for staff in other areas at an appropriate level when necessary. 12. To demonstrate responsibility and leadership for promoting and championing all aspects of equal opportunities by valuing diversity in all areas of work. 13. To take responsibility for ensuring and achieving the objectives of the Making Space Health and Safety Policy. 14. To undertake any other duties in order to meet personal, team and organisational objectives following consultation with your manager. 15. Adopt working practices that minimises risk and maintains own and others health, safety and security that are consistent with legislation, policies and procedures. 16. Report any suspicion of risk to the appropriate people and/or organisation that is consistent with legislation, policies and procedures. 17. Adhere to and work within all the policies of Making Space such as protection of adults at risk, child protection policy, confidentiality and data protection policies, and all other Making Space policies. 18. To comply with the Skills for Care Code of Conduct. 19. To ensure the ongoing safety of the people we support by reporting/auctioning concerns through Local Authority Safeguarding Policies or the organisations whistle blowing policy. 20. To ensure that our Whistleblowing and our Safeguarding Policies are strictly observed by reporting all safeguarding concerns to a senior colleague, manager or senior manager and/or where required to the local authority safeguarding unit. 21. To ensure the registered manager understands the professional standards of practice and behaviour for nurses and nursing associates, and to ensure they hold registered nurses to account in their professional practice. 22. Track, analyse, and report on KPIs to measure progress and drive performance. Provide insights and recommendations based on KPI data to inform decision-making. Monitor trends and collaborate with teams to ensure alignment with objectives. Regularly update and maintain accurate KPI data. Support teams in setting and achieving performance targets.