£26,000 - £30,000 + Bonus + Benefits (Inc Private Health Insurance)
Our client is a leading property protection specialist that provide installations, repairs and upgrades to a variety of commercial and domestic doors, shutters, grilles and gates. Their reputation for excellence is built on delivering exceptional products and outstanding customer service. As they continue to grow, they're looking for a dedicated Customer Delivery Executive to join their dynamic team, helping them maintain the high standards their customers expect.
The successful applicant will play a vital role in ensuring customers receive the best possible service. They'll be the first point of contact for customer enquiries, providing product information, handling orders, resolving issues and ensuring a smooth and positive experience throughout the customer journey.
The ideal candidate is organised, pro-active and commercially savvy with the ability to work within a busy office environment. They'll have a genuine passion for detail, a step-up attitude and a deep-rooted desire to deliver exceptional customer experiences.
Key Responsibilities
1. Responding to customer enquiries by phone and email
2. Ensuring job information is accurate
3. Managing the business diary
4. Liaising with suppliers / contractors
5. Inventory management including ordering parts and taking deliveries (some lifting may be...