Job Overview
James Hardie Europe GmbH, the global market leader in fiber gypsum and fiber cement solutions, is seeking a highly motivated Customer Service Advisor to join our team. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences.
Your Key Responsibilities:
* Process customer orders and manage logistics effectively
* Handle customer inquiries and resolve issues promptly
* Maintain accurate customer and master data
* Process customer complaints and credit notes efficiently
* Collaborate with our sales team and central functions
Your Qualifications:
* Commercial apprenticeship with relevant work experience
* Proficiency in SAP R/3 and MS Office
* High level of self-motivation and a 'get-things-done' mentality
* Excellent communication and interpersonal skills
What We Offer:
* A dynamic and innovative work environment
* Opportunities for continuous learning and professional growth
* Autonomy to participate in processes and projects
* Competitive benefits and perks
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.