Job summary The Vascular Assessment Unit does many different examinations from simple ankle brachial pressure measurements to complex vascular imaging studies. All the tests performed are non-invasive. The unit is staffed by Clinical Vascular Scientists (CVS) and the post holder would support this clinical team administratively. The post holder would be based at Worthing Hospital with the requirement to cover Royal Sussex County Hospital in Brighton every Friday. There is the option to work from Southlands a few days a week, depending on how the 35 hours are worked. Main duties of the job To provide admin support for the CVS team. To contact patients to agree appointments, arranging transport, coordination with other clinics and interpreters as required. To send patient results To be the first point of contact for queries. To maintain accurate patient records across a number of Trust systems. To have excellent organisational skills to juggle the demands of the varying appointment types/urgencies About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/ Date posted 03 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata for part time Contract Permanent Working pattern Part-time Reference number 279-6993209-MAR25 Job locations Worthing Hospital Worthing BN11 2DH Job description Job responsibilities Role Summary The Vascular Assessment Unit performs many different examinations from simple ankle brachial pressure measurements to complex vascular imaging studies. All the tests performed are non-invasive. The unit is staffed by Clinical Vascular Scientists (CVS) and the post holder would support this clinical team administratively. This includes the following: To provide efficient and accurate administrative support to the busy clinical environment of the Vascular Assessment Unit. To administer the booking system for outpatient appointments including transport, coordination with other clinics, and interpreter requirements. To maintain accurate patient records on Trust systems such as bamboo and CRIS and use IT systems, for example Excel, to maintain good organisation of the varying appointment types/urgencies To ensure completed scan reports and results are sent to patients and healthcare professionals in a timely manner. To be the first point of contact for administrative queries and to direct queries to the appropriate team member. The post holder would be primarily based at Worthing Hospital and Southlands Hospital with the requirement to cover Royal Sussex County Hospital in Brighton every Friday. Key Working Relationships Internal: Clinical Vascular Scientists Consultants Operational Managers Patient Access Managers Central Information Unit Patient Administration System (PAS) Managers Team Members and colleagues within Directorates External: Staff from outside organisations as relevant to the role, may include patients and carers, GPs and other referrers. Main Duties and Responsibilities Communication Confident communication skills when liaising with patients, their relatives or carers and health care professionals across all levels. To provide an efficient, courteous, and timely telephone service, assessing the request and its degree of urgency, to provide a satisfactory answer to the enquiry or refer to the correct area to ensure the request is responded to, for patients, GPs, other hospitals and internal departments. Co-operate with other staff in various departments within the Trust to ensure that the requested investigations are performed and results available when needed by clinicians. Service Delivery and Improvement To undertake all typing of letters, reports, and papers required to support an efficient scheduling system. To access trust patient information systems, including Bamboo, CRIS and Careflow to input and collate patient information when required. To maintain all systems required for the vascular department Abdominal Aortic Aneurysm (AAA) screening programme and other specialised activities, such as varicose vein treatments. To liaise with all multi-disciplinary staff within the Unit in the development of vascular services. To develop and maintain effective and efficient administrative systems for out-patient bookings, including arrangements for patient transport, other clinic and interpreters. To organise and maintain computer stored documentation and data and to maintain patients records both computerised and paper based. Complete necessary paperwork for billing and administrative purposes To provide administrative support and other support duties as required by the Lead CVS. To support the CVS team with placing orders for consumables and other items as required. People Management and Development Good organisational skills, along with a methodical but flexible approach to work are essential. To attend regular team meetings and huddles. Patient Care Delivery Ensure the comfort, safety, privacy and dignity of the patient is maintained. Ensure confidentiality is respected and upheld Learning and Development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation. Job description Job responsibilities Role Summary The Vascular Assessment Unit performs many different examinations from simple ankle brachial pressure measurements to complex vascular imaging studies. All the tests performed are non-invasive. The unit is staffed by Clinical Vascular Scientists (CVS) and the post holder would support this clinical team administratively. This includes the following: To provide efficient and accurate administrative support to the busy clinical environment of the Vascular Assessment Unit. To administer the booking system for outpatient appointments including transport, coordination with other clinics, and interpreter requirements. To maintain accurate patient records on Trust systems such as bamboo and CRIS and use IT systems, for example Excel, to maintain good organisation of the varying appointment types/urgencies To ensure completed scan reports and results are sent to patients and healthcare professionals in a timely manner. To be the first point of contact for administrative queries and to direct queries to the appropriate team member. The post holder would be primarily based at Worthing Hospital and Southlands Hospital with the requirement to cover Royal Sussex County Hospital in Brighton every Friday. Key Working Relationships Internal: Clinical Vascular Scientists Consultants Operational Managers Patient Access Managers Central Information Unit Patient Administration System (PAS) Managers Team Members and colleagues within Directorates External: Staff from outside organisations as relevant to the role, may include patients and carers, GPs and other referrers. Main Duties and Responsibilities Communication Confident communication skills when liaising with patients, their relatives or carers and health care professionals across all levels. To provide an efficient, courteous, and timely telephone service, assessing the request and its degree of urgency, to provide a satisfactory answer to the enquiry or refer to the correct area to ensure the request is responded to, for patients, GPs, other hospitals and internal departments. Co-operate with other staff in various departments within the Trust to ensure that the requested investigations are performed and results available when needed by clinicians. Service Delivery and Improvement To undertake all typing of letters, reports, and papers required to support an efficient scheduling system. To access trust patient information systems, including Bamboo, CRIS and Careflow to input and collate patient information when required. To maintain all systems required for the vascular department Abdominal Aortic Aneurysm (AAA) screening programme and other specialised activities, such as varicose vein treatments. To liaise with all multi-disciplinary staff within the Unit in the development of vascular services. To develop and maintain effective and efficient administrative systems for out-patient bookings, including arrangements for patient transport, other clinic and interpreters. To organise and maintain computer stored documentation and data and to maintain patients records both computerised and paper based. Complete necessary paperwork for billing and administrative purposes To provide administrative support and other support duties as required by the Lead CVS. To support the CVS team with placing orders for consumables and other items as required. People Management and Development Good organisational skills, along with a methodical but flexible approach to work are essential. To attend regular team meetings and huddles. Patient Care Delivery Ensure the comfort, safety, privacy and dignity of the patient is maintained. Ensure confidentiality is respected and upheld Learning and Development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation. Person Specification Experience / Qualifications Essential Good general education Desirable Knowledge of Trust systems English GCSE grade A-C or equivalent Previous experience in the NHS or in a related field Skills Essential Computer literacy and typing skills. Previous related work experience preferably in an office environment. Customer service or related experience. People Management and Development Essential Polite and helpful telephone manner. Friendly and approachable manner. Freedom to Act Essential Ability to prioritise own work. To implement changes set by others. To work in accordance with the Trust's operational standards, procedures, and policies. Equality, Diversity, and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role Evidence of having undertaken own development to improve understanding of equalities issues Person Specification Experience / Qualifications Essential Good general education Desirable Knowledge of Trust systems English GCSE grade A-C or equivalent Previous experience in the NHS or in a related field Skills Essential Computer literacy and typing skills. Previous related work experience preferably in an office environment. Customer service or related experience. People Management and Development Essential Polite and helpful telephone manner. Friendly and approachable manner. Freedom to Act Essential Ability to prioritise own work. To implement changes set by others. To work in accordance with the Trust's operational standards, procedures, and policies. Equality, Diversity, and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role Evidence of having undertaken own development to improve understanding of equalities issues Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Sussex NHS Foundation Trust (279) Address Worthing Hospital Worthing BN11 2DH Employer's website https://www.uhsussex.nhs.uk/ (Opens in a new tab)