The Housekeeping Department is responsible for the upkeep and cleanliness of all Guest rooms, Public areas across the Atrium, Hotel, Orangery, Paddock, and Pavilion. You will be part of a very dynamic team.
Main Objectives & Job Role
As part of the Housekeeping team, you will work under your own steam and deliver an outstanding customer experience in a professional and efficient manner to all our customers and guests.
Main Area of Responsibility
* As our Housekeeping Supervisor, you will be responsible for allocating room attendants' work lists each day to ensure the efficient and smooth running of the department. This includes ensuring all special requests for rooms are completed. This is a hands-on proactive supervisor role, where you will conduct daily inspections of all guest rooms, ensuring they adhere to Whittlebury standards of hygiene and cleanliness, schedule and supervise deep cleaning rotas, and maintain complete knowledge of the correct maintenance and use of equipment.
* Assist Executive Head Housekeeper with ordering supplies, rotas, discussing individual training needs within the department, and implementing coaching training.
* Report any maintenance issues or damage.
* Safeguard all lost property items and ensure they are handed in following company procedures.
* Carry out guest requests in a willing and pleasant manner, as their satisfaction will be your priority.
* Ensure all keys taken are signed in and out daily to ensure security.
* Must have the ability to work under pressure and meet deadlines.
* Be able to adopt a positive and flexible attitude to changing priorities and procedures, including changes to shifts and rotas.
* Must have a minimum of 2 years hotel housekeeping experience.
£27,768 per annum.
Contract Type
Full time.
At Whittlebury Park, we believe in rewarding our dedicated staff with a fantastic range of benefits. When you join our team, you can look forward to:
* Free Golf & Leisure Membership: Enjoy complimentary access to our Leisure Club if you work a minimum of 40 hours each month, and a complimentary Golf membership if you work a minimum of 60 hours each month.
* Free Staff Meals: Savour a delicious meal whilst on duty, on us!
* Healthcare Cashback: Get cashback on essential healthcare expenses (contracted hours staff only).
* Employee Awards: Be recognised and rewarded for your hard work and dedication, whether it’s through our employee of the month scheme or Welcome to Work days.
Exclusive Discounts
* Food & Beverage: Up to 50% off on food and drink, including our delicious Sunday carvery.
* Spa Products and Treatments: Pamper yourself with discounted spa products and treatments, and exclusive staff offers.
* Hotel Stays: Enjoy discounted rates on luxurious stays.
Join us at Whittlebury Park and take advantage of these amazing benefits while working in a beautiful, award-winning environment!
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