A little about PTSG: PTSG is one of Europe’s leading providers of specialist services to the construction and FM sectors. It was formed in 2007 with a handful of people and a vision to deliver the full range of specialist building services from ‘under one roof’. After almost 17 years of successive growth, that vision has been achieved.
The Group’s five business divisions operate independently or combine to deliver a complete solution including: façade access and fall arrest equipment, lightning protection and electrical compliance, high-level services, fire solutions and water treatment.
To ensure efficiency and alignment with our recruitment strategy, we kindly request that recruitment agencies refrain from submitting unsolicited or speculative CVs for roles that are not currently advertised or assigned to your agency. Please note that unsolicited CVs or applications will not be considered, and we are unable to respond to individual inquiries regarding speculative submissions.
Our HR Services Coordinators play a key role in supporting our human resources department by handling a variety of HR administrative functions. The role includes the following responsibilities:
Employee Onboarding & Offboarding:
Coordinate the onboarding process for new hires, ensuring all paperwork and systems access are completed
Assist with offboarding procedures for exiting employees, including conducting exit interviews and managing return of company property
HR Administrative Support:
Maintain employee records and ensure compliance with organisational policies and legal requirements
Assist with benefits administration and answer employee questions regarding benefits, payroll, and policies
Supporting the integration of a HRIS system, aiding the continued improvement of data analytics, processes and procedures
Employee Relations:
Serve as a point of contact for employee inquiries and concerns regarding HR policies, benefits, and other HR-related matters
Help resolve basic employee issues and escalate more complex matters to HR management
Compliance & Reporting
Assist in maintaining compliance with UK Employment laws, safety regulations, and company policies
Prepare reports related to employee data, attendance, and other HR metrics as needed
Training & Development:
Assist in coordinating employee training programmes and workshops
Help maintain training records and track employee development initiatives
HR Systems Management:
Ensure that HR systems are up to date and accurate, including employee information, time-off tracking, and other HR databases
Support the implementation of HR technologies and tools for process improvements
Communication & Documentation:
Draft and distribute HR-related communications, including policy updates, announcements, and reminders
Manage and update HR documentation, including employee handbooks, benefits guides, and forms
What are we looking for in you?
Excellent organisational and time management skills
Strong written and verbal communication abilities
Ability to maintain confidentiality and handle sensitive information
Knowledge of HR policies, procedures, and legal compliance
Proficiency with HR software and Microsoft Office Suite
Prior experience in HR or administrative support
Education & Experience:
CIPD Level 3 in Human Resources, Business Administration, or a related field (preferred)
1-3 years of HR Services or administrative experience preferred