Together we are Trusted to Serve Scotland. Howâs this for job satisfaction? At Scottish Water we look after Scotland's most precious natural resource. From source to tap, weâre guarding Scotlandâs reputation for refreshingly pure water, and caring for our environment at the same time. The Customer Service Delivery (CSD) Team provides commercial and contract management services to both our internal and external partners, working collaboratively to ensure the efficient delivery of a diverse programme of work within CSD Operations. The team primarily focus on reactive and maintenance works. Sound good? Weâre looking for a focused, organised individual to join us as a Commercial Technical Administrator (12 months fixed term/ secondment). Youâll be offering PA services to the General Manager as well as administrative support to the CSD Commercial Team.  What youâll do   Youâll provide essential management assistance to the General Manager and the wider Commercial team, including organising meetings, booking rooms, coordinating away days, arranging catering and travel where necessary. Youâll also prepare and distribute agendas, minutes, and supporting materials to ensure meetings run smoothly.  Youâll deliver high-quality administrative support to the CSD Commercial team by managing meetings, preparing documents and presentations using MS Office, and maintaining the commercial SharePoint pages, including managing access and document tagging. Youâll also oversee the administration of departmental mailboxes and manage the distribution of key documents.  Youâll play a key role in financial processes by chasing payments and purchase orders, working closely with internal stakeholders to ensure contractor payments are made within contractual deadlines. This includes raising and receipting purchase orders using Unifier and FAB systems, as well as liaising with accounts payable for payment processing. Youâll work with both stakeholders and external contractors to obtain missing data for payment applications and help keep variances minimal.  Youâll support the reconciliation of team payments against FAB records and maintain the certification register. Additionally, youâll assist in the delivery of key business reports and analysis to support effective decision-making.  Youâll contribute to process and procedure development across the CSD Commercial and wider teams, ensuring all documentation meets Scottish Water standards. This includes keeping Commercial Organograms up to date using Visio. Youâll also support team compliance by managing timesheet administration and ensuring training requirements are met.  What youâll need   Weâre looking for someone with confident and effective communication skills, along with a strong background in stakeholder management. Youâll need the ability to manage complex situations, solve problems analytically, and support improvements along the way.  Strong organisational skills, attention to detail, and the ability to prioritise work flexibly and adaptably are also crucial. Youâll need excellent written and verbal communication skills, with the ability to tailor your approach to suit different situations and audiences.  Being a dedicated team player is essential. Youâll collaborate with others to achieve shared goals while being open to learning from your colleagues.  Proficiency in Microsoft Excel and standard IT packages is required, and a willingness to learn new systems will help you thrive in this role. A full driving license is also required.  Looking out for you ⯠  While the work we do is important, we know itâs not the only thing that matters. Thatâs why we make sure you have everything you need to find a good work-life balance.⯠  Youâll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.⯠ ⯠ When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.â¯â¯   For your future, thereâs our pension (the âknow-what-youâll-get-when-you-retireâ kind), as well as life assurance.â¯â¯   As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash â handy rewards that can save you money on holidays, bills, and shopping.⯠  The not-so-small print ⯠  This role will be a Grade 5. If youâre new to Scottish Water, youâll join us on a starting salary of £29,800. Performance-driven pay progression would then allow you to move through the range to a maximum of £35,760.  If youâre interested in this role â or know someone else who might be - weâll be accepting applications until midnight on 19th January. And weâre aiming to do interviews for this role w/câ¯27th January.  Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Donât worry - weâll only start these checks once youâve accepted an offer. A few final things worth knowing⦠ Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youâre interested in this job, but donât tick all the boxes, apply anyway We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So donât rule yourself out  Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. Weâre very used to making adjustments, so please donât be afraid to ask.  As part of our commitment to developing a flourishing Scotland, itâs important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you donât already live here, you'll need to commit to moving here within your first three months.  Finally (finally), candidates who havenât submitted an application in the last 12 months will have their records removed from our recruitment database. You wonât need to do anything. Your data will be automatically deleted. Weâre here to help. Ask us anything at SWRecruitmentScottishWater.co.uk Â