Are you passionate about providing excellent customer service and making a lasting first impression? Do you thrive in a dynamic and fast-paced environment? If so, we invite you to join our dedicated team at Beyond Dental and Skin, where we specialise in advanced dental treatments and cutting-edge aesthetic skin therapies.
About Us: At Beyond Dental, we are committed to delivering the highest standards in both dental and aesthetic care. We pride ourselves on offering a welcoming environment where clients feel valued and cared for from the moment they walk through the door.
Role Overview: As the Front of House Receptionist, you will be the face of our business. You will play a pivotal role in creating a warm and professional atmosphere, ensuring that every client interaction is handled with care and efficiency. In this role, you will be the first point of contact, both in-person and on the phone, for clients seeking dental and aesthetic treatments.
Key Responsibilities:
* Welcome and greet all clients, creating a positive first impression.
* Answer incoming calls, emails, and social media inquiries, providing information and assistance to potential and existing clients.
* Manage appointment bookings and ensure the smooth flow of the clinic’s daily schedule.
* Respond to leads and enquiries, converting them into booked consultations or treatments.
* Support office administration, including managing client records, filing, and other general office duties.
* Assist dental and aesthetic staff with administrative tasks, ensuring the clinic runs efficiently.
* Coordinate with clinical staff to ensure timely communication between the front and back office.
* Maintain a clean and organised reception area, creating a calm and inviting environment for clients.
What We Are Looking For:
* Excellent communication and interpersonal skills.
* Strong organisational skills and the ability to multitask in a fast-paced environment.
* A friendly, professional, and positive attitude.
* Proficiency in Microsoft Office and appointment management software (experience in a similar role within a clinic is advantageous).
* Ability to manage time effectively and work well as part of a team.
* Previous experience in a customer-facing or front-of-house role is preferred, especially in a dental, medical, or aesthetics environment.
Why Join Us?
* Work in a cutting-edge clinic with a strong reputation for excellence in both dental and skin therapy treatments.
* Be part of a supportive and friendly team with opportunities for growth and development.
* Competitive salary and benefits package.
How to Apply:
If you are passionate about delivering outstanding customer service and want to be part of an innovative and caring team, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you are the perfect fit for this role to julie@beyond-skin.clinic.
Job Type: Full-time
Pay: £25,000.00 per year
Additional pay:
* Performance bonus
Benefits:
* On-site parking
Schedule:
* 10 hour shift
* Day shift
* Monday to Friday
* No weekends
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 3 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
#J-18808-Ljbffr