Housing Support Worker
Job Type: Permanent Full-Time
Salary: GBP24,962 Per Annum (Base salary GBP23,962 + GBP1,000 Unsociable Hours) - this role is also eligible for a one-off retention payment of GBP1000 upon successfully completing 9 months service.
Full-Time: Working hours are 8 hours per day; shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00)
Location: Bedford, Luton & Watford
Requirements: Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Making a difference
The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission direct from the Ministry of Justice, providing accommodation and support to low and medium risk offenders eligible for home detention curfew or bail. This is currently Nacro's largest single contract and is set to grow by 60% over the next 18 months!
What will you be doing:
In this role, no two days are ever the same. You will manage your diary to meet the requirements of the role, meet with service users, discuss support needs, complete Support and Safety Plans, and work with Community Probation Practitioners and court staff. You will assist service users with applying for Housing Benefit and paying rent. Attention to detail is crucial to ensure our properties meet the Decent Homes Standard and are ready for our service users.
People who love this role are:
* Resilient and undertakes activities to care for their own wellbeing.
* Curious and asks questions to understand before finding solutions.
* Emotionally intelligent and perceptive to human behaviour.
* Confident with a positive outlook and enthusiasm for learning.
* Warm and demonstrates effective interpersonal skills.
* Team-oriented and supportive of peers.
* Aligns personal values with those of Nacro.
What are we looking for:
* Genuine interest in people and ability to adapt communication style to meet audience needs.
* Acts with integrity and maintains professional boundaries.
* Able to manage competing priorities and is organized.
* ICT literate; training will be provided for our systems but basic knowledge of Outlook, Word, and Excel is required.
Non-Negotiables:
* Full clean UK Driving licence.
* Access to a vehicle; mileage will be reimbursed at 45p per mile.
* Willing to undertake extensive travel for business.
* Business car insurance will be required if appointed.
* An enhanced DBS check will be required, along with registration on the DBS Update Service.
* We welcome applications from individuals with lived experience of the criminal justice system; having a criminal record will not necessarily preclude you from being successful.
Rewards and Benefits:
* 25 days holiday + bank holidays.
* Free eye test and GBP50 contribution towards glasses.
* Employee assistance programme.
* Excellent benefits including a generous annual leave entitlement and an occupational sick pay scheme.
* Opportunity to work flexibly within the community, including the ability to work from home between property visits.
If you have any questions or would like to have an informal chat regarding the role, please email (url removed).
This role provides an excellent springboard into other criminal justice professions, offering experience in liaising with local authority Housing Benefit departments and the DWP.
Request for Visa Sponsorship: NOT AVAILABLE FOR THIS VACANCY. This vacancy does not meet the eligibility criteria for sponsorship.
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