Itineris Reading, England, United Kingdom
Functional Consultant (UK)
You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX solution at our customers’ premises in the UK.
The role is UK based and requires relevant ERP implementation experience within the Utilities industry.
*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations.
As our Functional Consultant, you…
* are the link between Business and IT
* manage customer expectations, and translate Business & Functional requirements into application solutions
* attend workshops & meetings with the customer onsite
* follow up on testing and guarantee quality of the solution
* contribute to the further evolution of the Itineris standard UMAX solution
* take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)
* also collaborate closely with the Project Manager and Service Delivery Consultants
* participate in the project progress meetings and proactively identify risk areas
* apply your expertise to deliver high quality consulting services to new and existing customers
* continuously develop and extend your knowledge within the Utility market, and transfer knowledge to other colleagues
* has strong analytical skills (master’s degree or equivalent through experience)
* experience with the Utilities market is a MUST
* has at least 3-5 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations
* is expert in identifying business requirements and has an excellent understanding of customers’ business processes
* experience with Microsoft Dynamics 365 is a 'plus'
* knowledge of PowerApps, Common Data Services, Project Automate, MS Forms pro,… is a 'plus'
* has excellent oral and written communications skills
* is willing to travel - depending on the project implementation phase - to the client (Reading area)
* is a dynamic team player with true problem-solving mentality
* is hands-on, likes to take initiatives and is driven by quality
* is 100% customer oriented and adapts swiftly to fast-paced and quickly changing environments
We offer you...
* a warm welcome! Enthusiastic colleagues will help you integrate and quickly feel at ease with us
* to gain valuable experience in a fast-changing technological market
* in-depth initial training, long term career development and personal growth
* an attractive & competitive salary with fringe benefits
* and… a lot of ‘fun’ moments!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Analyst and Information Technology
Industries
IT Services and IT Consulting
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